Lexus of Naperville

Perfect! Perfect! Perfect! These people are the truth, from the roota 2 the toota. I highly recommend this dealer, they are great! From the sales associate violet to Chris the These people are the truth, from the roota 2 the toota. I highly recommend this dealer, they are great! From the sales associate violet to Chris the manager. I love and recommend these people to the utmost level. I purchased a Mercedes from here and I love it love it love it! They are the truth!!!! More

Exceptional customer service! So pleased to have someone to turn to like Violet for technical questions. She is exceptional and top-notch with her knowledge, friendliness, and cus So pleased to have someone to turn to like Violet for technical questions. She is exceptional and top-notch with her knowledge, friendliness, and customer service. She is a true asset to Lexus and I'm sure brings customers back year after year. Thank you to Violet and everyone at Lexus! More

Excellent I bought a used Toyota Sienna. I first spoke with Robin who was polite and professional. He introduced me to the salesman, Hani. Hani made sure I k I bought a used Toyota Sienna. I first spoke with Robin who was polite and professional. He introduced me to the salesman, Hani. Hani made sure I knew the ins and outs of the car and made my experience exceptional. I would strongly recommend this dealership because of these two gentlemen. More

Excellent experience Purchased a new RX and Dan worked with us to find the exact car with the colors and package I wanted. Easy and honest transaction. We have purchased Purchased a new RX and Dan worked with us to find the exact car with the colors and package I wanted. Easy and honest transaction. We have purchased cars from Dan before and will return again and again. Bill Cranley was excellent to work with to close the sale. We have been customers of Lexus of Naperville for almost ten years and will continue to recommend them and return. More

Perfect car buying experience! We've had our previous Lexus serviced by Lexus of Naperville for years and that is what had us consider the dealership for a new vehicle. Jon made thi We've had our previous Lexus serviced by Lexus of Naperville for years and that is what had us consider the dealership for a new vehicle. Jon made this car buying experience of our new ES350 actually enjoyable. After buying over a dozen cars in my life, I honestly don't ever want to buy a car from anyone else. There was no pressure to make a decision, even after we left the dealership to think about our options before committing. He and our delivery specialist made this a positive, memorable experience. We'll definitely be back. More

Our car salesman Jon Krier was excellent Jon made a great impression on us from the start. He greeted us in the dealer lot as we were looking at a Lexus ES 350. He informed us about the Lex Jon made a great impression on us from the start. He greeted us in the dealer lot as we were looking at a Lexus ES 350. He informed us about the Lexus cars as we have never owned one. He asked a lot of questions and was not in a rush. We took a test drive and he showed us the highway and track where we really enjoyed testing the car's features. After we got back, he took the time to give us a tour of the dealership and explained where things were located and how they are set up. A lot of information he provided about Lexus and the car were very helpful and put our mind at ease, and we bought a car from him on the same day. We are very excited and grateful for Jon's help. It was our first stress free car sales experience. Thank you Jon. Regards, Brad and Diana More

Excellent Service Rick helped me get a great deal on a new Lexus RX 350. Mark helped with showing me how to use all of the options on this vehicle. Bill, also helped wi Rick helped me get a great deal on a new Lexus RX 350. Mark helped with showing me how to use all of the options on this vehicle. Bill, also helped with explaining extended warranty package. Excellent service with everyone at this dealership. More

Outstanding experience at Lexus of Naperville! Leased an ES350 from Lexus of Naperville after calling and/or visiting area dealerships. My initial communication was by phone with Andrew F. and then Leased an ES350 from Lexus of Naperville after calling and/or visiting area dealerships. My initial communication was by phone with Andrew F. and then Chris C., both managers, who spent substantial time with me answering every question I had with patience and straight answers. When we went into dealership, were connected with Jon Krier, their fantastic salesperson. This was by far, the best experience I have had in purchasing a vehicle. My husband insisted that I come here because he had such a great experience in purchasing his vehicle a couple years ago. I ask a LOT of questions, just wanting to make sure I'm making the best informed decision and Chris and Jon were PHENOMENAL! Jon was meticulous about ensuring I had all the info I needed and Chris was the consummate professional: focused on helping me make the best decision for my needs, personable, patient and a great sense of humor...Not the typical high pressure feel of buying a car AT ALL! I believe it was easy for them to do because they have the confidence in their ability to provide the best value/product for their customer and they LISTEN. My next Lexus will most definitely come from Lexus of Naperville. Even as we waited for paperwork, etc., everyone there greeted us with a smile and a hello. Bill made the process go smoothly in finance and our last encounter was with Violet V. who was AMAZING at walking me through the details of the bells and whistles of the car. You would think every day was her first day, only because she was so enthusiastic and patient and wanted to make sure I was comfortable with everything, super sharp. An absolutely fantastic experience with this TEAM. Highly recommended is an understatement!! More

Great experience Purchased a used car and it was a great experience. Everyone was great to work with and the whole transaction was easy. Would absolutely purchase fr Purchased a used car and it was a great experience. Everyone was great to work with and the whole transaction was easy. Would absolutely purchase from this dealership again and would recommend to anyone in the market for new or used vehicle. More

Great Experience - Used Car Purchase (2013 Jeep Wrangler) I was interested in a used Jeep Wrangler to purchase as an additional family car that would primarily be used by my teenage sons. I contacted the deal I was interested in a used Jeep Wrangler to purchase as an additional family car that would primarily be used by my teenage sons. I contacted the dealer (initially through their website) after seeing a particular vehicle in their used car inventory. Early the next day, I received an email from the Assistant Manager (Robin Zachary), who I called and arranged a visit later that day. I was then set up with an excellent salesperson (Scott Sharrow) who was helpful, friendly and knowledgeable. I took a test drive of the car on a private test track and in the street, and one of my sons also took a test drive. I ended up purchasing the car that day, shortly before the dealer's closing time, with a very competitive price. I was contacted afterwards by email by another Manager (Andrew Farraher). The entire experience was excellent, with no high-pressure selling, and friendly assistance. This is a very high quality dealership and I would return any time to purchase a new or used car, More