Lexus of Naperville

preowned car purchase I recently purchased a preowned Lexus. I previously owned a Lexus RX 330 & wanted the same thing because I was so happy with it. The salesman, Nick G I recently purchased a preowned Lexus. I previously owned a Lexus RX 330 & wanted the same thing because I was so happy with it. The salesman, Nick Gerlack was excellent & very helpful. He went out of his way to make me as satisfied as possible. More

Found the perfect car for us. Friendly, knowledgeable, no high pressure sales. Our salesman Nick Gerlak was great. Highly recommend him. Love my new car, Acura RDX. It is the perfe Friendly, knowledgeable, no high pressure sales. Our salesman Nick Gerlak was great. Highly recommend him. Love my new car, Acura RDX. It is the perfect car for me. More

My Experience The customer service I received from management, by Mr. Tony Stewart was excellent! The salesman he paired me with (Mr. Ali) was very knowledgeable, The customer service I received from management, by Mr. Tony Stewart was excellent! The salesman he paired me with (Mr. Ali) was very knowledgeable, and I would definitely recommend them to others! More

Great experience Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a good deal on my 2008 trade in and good rebate for a 2016 model. The technical tutorial to train me on the new beast was phenomenal, far better than my spouse and I have had in the past ... a little humor, some specific examples, and chance for hands on. More

Best experience ever purchasing a car! From the first phone call to actually driving away with our car, this was a wonderful experience. Our initial contact was with Chris Colsant via the From the first phone call to actually driving away with our car, this was a wonderful experience. Our initial contact was with Chris Colsant via the phone inquiring about a particular RX350 that we had seen on line. He checked to make sure that the car was still available, set the keys aside for us, and met us at the door when we arrived. He then introduced us to Jon who served as our sales consultant. Jon Krier is an excellent sales consultant. He is professional, knowledgeable, courteous, and PATIENT!! There was no pressure to buy, and we felt that his first concern was our satisfaction. He was very well-versed and answered all our questions. There is no doubt that we would recommend him to family and friends, and that we will be return customers. This is the perfect match--great product, great dealership, and excellent sales consultant. It was worth the trip from northwest Indiana to find our vehicle. We are delighted with our RX350! Thanks, Jon! With the purchase completed, the next mountain to climb was trying to learn and be able to use all of the electronics associated with this vehicle. Violet Vrsek is amazing! She is knowledgeable about all of the "bells and whistles" and electronic gadgetry of our car and was able to explain, demonstrate, and teach me how to use the important features that are available. Thanks, Violet! Chris, Jon, and Violet are a winning combination. D & S Marv, More

Lived up to all the good reviews! Based on all the good reviews I read here I contacted Jon Krier regarding purchasing a new 2016 Lexus. I was somewhat skeptical of all the positive r Based on all the good reviews I read here I contacted Jon Krier regarding purchasing a new 2016 Lexus. I was somewhat skeptical of all the positive reviews Jon had but he quickly dispelled my doubts. He promptly returned my emails and phone calls which I find a rarity. When dealing with him in person there was NO pressure to buy. He went out of his way to find what I wanted and make sure I had all the information I needed to make my decision. Any questions or issues I have had since the purchase have been treated in exactly the same dependable manner. Jon has truly earned all the good reviews and I am recommending him to my friends and family. More

Honest Thanks for a job well done.... I have given this Dealership, "Lexus of Naperville" an excellent rating because they always make us feel welcome and appreciated. They go overboard w I have given this Dealership, "Lexus of Naperville" an excellent rating because they always make us feel welcome and appreciated. They go overboard with attention to detail and personal requests. Always are there with all the added attention, courtesy, extra incentives and just the honest approach to satisfying our every want when finding us the perfect RX350 beautiful White Pearl SUV that stands out from all others. This is the second vehicle we have purchased from them in 9 years and the attention, whether its my first visit or my hundredth is always the same.....PERFECT. From finding the perfect SUV to every detail wanted, they made all our wishes a reality. Bill Kuniej, Violet Vrsek and Abdou Ali were awesome to work with, never making us feel we took too much of their time. Treated us both with respect and the warmth of friendship rather than someone just wanting to sell a car..... They have spoiled us and made us feel sooooooo special and important to them, especially Violet, with her never ending patience to answer all and every silly question I had. I will always be on time and have plenty of liquids while driving my brand new perfect RX350 awesome SUV. Thank you so much, Bev and Dan Sepulveda More

Purchase of new ES 350 From the very outset of the purchase process, until completion, all parties involved treated me with the utmost friendliness and respect. I would hig From the very outset of the purchase process, until completion, all parties involved treated me with the utmost friendliness and respect. I would highly recommend Lexus of Naperville to a friend. More

What a fabulous customer service Chris (sales manager), Bill (Finance) , Ali (Sales rep), and Violet (Delivery) partnered together to provide a very superior customer experience when Chris (sales manager), Bill (Finance) , Ali (Sales rep), and Violet (Delivery) partnered together to provide a very superior customer experience when I got my sedan this past weekend.. Chris offered a great price to begin with to avoid the typical back and forth, Ali patiently answered all my questions and even got a car I loved from a different dealership, Bill ensured the transaction was smooth and easy without too much pressure to buy additional products and Violet went above and beyond helping me get acclimated with my new car and took care of minutest details such as (iPass stickers, Setup Bluetooth, Homelink setup etc) all with a wonderful smile. More