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Lexus of Naperville
Naperville, IL
1,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,234 reviews
April 30, 2016
good Experience This is our first experience with Lexus in general and of course Lexus of Naperville, we were looking for a small family car, met with Abdou Ali, he d This is our first experience with Lexus in general and of course Lexus of Naperville, we were looking for a small family car, met with Abdou Ali, he did a very good job understanding our needs, and guiding us to the right direction, we ended up leasing a Lexus NX200t, which we love so much, we definitely recommend Ali and Lexus of Naperville to anyone, we will be sending them tons of business and referrals More
by Daino100
Employees Worked With
ABDOU ALI
April 28, 2016
Smooth and Fair Transaction Abdou did a great job showing us the type of car we were looking for. He took his time with us from the test drive to the delivery. After we purchas Abdou did a great job showing us the type of car we were looking for. He took his time with us from the test drive to the delivery. After we purchased our ES350 Violet Vrsek did a thorough job showing us the cars amazing features and endless personal customization settings. We will definitely be buying another Lexus from Abdou and Lexus of Naperville More
by Tim Clarke
Employees Worked With
Violet Vrsek, ABDOU ALI, Chris Colsant
April 27, 2016
Respect, consideration and cooperation. We were treated with professionalism we have rarely experienced at other dealerships. All staff members,especially Ali, were courteous and did their v We were treated with professionalism we have rarely experienced at other dealerships. All staff members,especially Ali, were courteous and did their very best to make sure we were comfortable with the purchasing process. Thank you to all at Lexus of Naperville. You are heads above the rest. More
by Linda Marie
Employees Worked With
Alec, Brandon, Chandra, ABDOU ALI
April 25, 2016
Great experience and great service Both the sales person, Rick VanPelt and the Technology Specialist, Violet Vrsek were a pleasure to work with. Violet was very thorough and provided Both the sales person, Rick VanPelt and the Technology Specialist, Violet Vrsek were a pleasure to work with. Violet was very thorough and provided great explanations for the car's features. Rick provided good options and was very knowledgeable. More
by schweigs4
April 04, 2016
Jon Krier, Bill, and Tony make Lexus of Naperville the best! A few months ago, we were working a deal for a new 2015 RX for my mother. Due to proximity reasons (she lives in Indiana and had a trade), she ended A few months ago, we were working a deal for a new 2015 RX for my mother. Due to proximity reasons (she lives in Indiana and had a trade), she ended up purchasing from her local dealer (they had to match Naperville Lexus price, since it was much lower). However, the experience with Jon Krier (consultant) and Bill (General Sales Manager) was truly inspiring. So, when I was ready to purchase, I came back. We made a great deal, and the entire team made sure I was comfortable with the entire process. Thanks to Jon, Tony, and Bill! Regards, FK More
by Fk
March 28, 2016
Best dealer expirience that I ever had. Colsant, Christopher from lexus of naperville was very attentive and easy to deal with. I was pleasantly surprised by a dealership for the first time Colsant, Christopher from lexus of naperville was very attentive and easy to deal with. I was pleasantly surprised by a dealership for the first time in my life. Buying experiance was great. They helped with connecting of phone and explained all the features on the car, before we left the lot. LOVE THEM.!! More
by piotrus999
Employees Worked With
Colsant, Christopher ccolsant@lexusofnaperville.com, Mohammad Naim
March 18, 2016
Sal is the BEST!! Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we ar Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we are looking for. I would highly recommend Sal for anyone looking to purchase a new car! We love the service at Lexus of Naperville!! Thank you!! More
by Caldwellfamily
Employees Worked With
March 15, 2016
Finally I tried to get someone from McGrath to help with connectingI my new iPhone for 3 months-i could not Get the phone to work on my own & couldn't get a I tried to get someone from McGrath to help with connectingI my new iPhone for 3 months-i could not Get the phone to work on my own & couldn't get anyone from McGrath to respond to my many calls & visits. U called apple & the tie tech person connected the phone with my car. So I switched dealerships for service & went to the Naperville store. Violet took time to ensure that I could take advantage of the available features on the phone as it integrated with the RX. Finally. More
by All woman
Employees Worked With
Violet Vrsek
March 06, 2016
Our sales person, Mr Jon Krier, was excellent to work with. Mr. Jon Krier was extremely helpful in helping my wife and I to decide on which certified used car to purchase. He spent a great deal of time with us Mr. Jon Krier was extremely helpful in helping my wife and I to decide on which certified used car to purchase. He spent a great deal of time with us, taking test drives and checking their inventory to find cars we were interested in. In the end, we could not find the car we wanted, but Mr. Krier was so helpful in explaining everything about the Lexus RX350 that I had to write this review commending him. I would highly recommend him to any of my family and friends should they be interested in purchasing a Lexus vehicle in the future. Thanks for your help! More
by tomh
Employees Worked With
Jon Krier
March 06, 2016
my first buy at Lexus of Naperville I was looking for RX 350 about 6 months, waiting for 2016 model. My son and me talked to Jon Krier. Visited dealership, and got every information I w I was looking for RX 350 about 6 months, waiting for 2016 model. My son and me talked to Jon Krier. Visited dealership, and got every information I was looking for about the vehicle. It was great experience and a week after, I met again and made orader what options and color i was looking and finalized. Michael Comer helped in understanding key technical features with BSM, Navigation, setting up remote start in mobile etc. Thankful to both Jon and Michael. More
by LaNadella
