105 Reviews of Lexus of Naperville - Service Center
They are eager to help with any problem. Convenient to get an appt. Friendly and courteous Prices are high and surprised at the charge for using Credit card. Because there are usually big Convenient to get an appt. Friendly and courteous Prices are high and surprised at the charge for using Credit card. Because there are usually big ticket charges. More
Was a great visit until they wanted to charge me 95$ to change a license plate. Would love to speak to someone about the experience change a license plate. Would love to speak to someone about the experience More
Lexus of Naperville always takes care of me regardless of whether I bring my car in for something routine or out if the ordinary.. whether I bring my car in for something routine or out if the ordinary.. More
An hour and 45 minutes for a simple oil change seems like a long time. We had to wait 15 minutes just to see a service writer. $135 seems like a lot for a simple oil change. Yes it comes with a safety ins a long time. We had to wait 15 minutes just to see a service writer. $135 seems like a lot for a simple oil change. Yes it comes with a safety inspection and a free wash but still.. More
Estimates are usually accurate and time commitments are fulfilled. Staff is always friendly. I've been a customer since the 90's. fulfilled. Staff is always friendly. I've been a customer since the 90's. More
Always a pleasant experience with Robyn. She is a great service advisor! I would use her advice in the future, but not to this survey again. She is a great service advisor! I would use her advice in the future, but not to this survey again. More
Cindy was great. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. More