Lexus of Naperville - Service Center

Excellent facilities during the wait. Wait time was relatively short and explanation of service was also clear. Very polite customer service Wait time was relatively short and explanation of service was also clear. Very polite customer service More

We have purchases 6 new and used Lexuses so far from LofN. Need we say more? Allen Panek LofN. Need we say more? Allen Panek More

Cindy was great. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. She kept me informed during the whole process. Even when she was not there she had someone else to keep me upto date. More

This was very pleasant experience in an extremely comfortable environment with drinks and snacks available while you wait. The service was done when promised and the vehicle was washed and looked lik comfortable environment with drinks and snacks available while you wait. The service was done when promised and the vehicle was washed and looked like new when finished. More

The dealership is great. But your new policy of charging 3% for credit card usage is NOT good customer service. We will take that into consideration when buying a new car and But your new policy of charging 3% for credit card usage is NOT good customer service. We will take that into consideration when buying a new car and go to a dealership that does not do that. You charge premium prices for your service and should not add an up charge for credit card use on top of that. More

Service at Lexus of Naperville is always a very satisfying, professional experience. I would highly recommend this dealership. satisfying, professional experience. I would highly recommend this dealership. More

Service consultant Robin was polite, helpful, and professional. I would recommend this dealership. I drove an hour to get there. It's worth it. professional. I would recommend this dealership. I drove an hour to get there. It's worth it. More

Mike is great service adviser. He explains in simple terms and provides status frequently on estimated completion time He explains in simple terms and provides status frequently on estimated completion time More

Eric was prompt and courteous. I popped in on him without an appointment and managed to get my solution handled within 30 minutes and had my car washed and brought up front ready t I popped in on him without an appointment and managed to get my solution handled within 30 minutes and had my car washed and brought up front ready to go. Thanks Eric and service team. More

Service visits are always punctual, informative and I have complete confidence in the quality of service and repairs. I am especially impressed by Cindy and her thoroughness and informative advice. have complete confidence in the quality of service and repairs. I am especially impressed by Cindy and her thoroughness and informative advice. More