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Lexus of North Miami

North Miami, FL

4.6
3,514 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,514 reviews

June 27, 2025

My customer service and overall experience was excellent. Nothing more to say at the present time. More

by rpancer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

June 27, 2025

I was very satisfy with the service even though, this time it took a little longer than usual More

by JAIMEBENATARF
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Semon.
Jun 30, 2025 -

Lexus of North Miami responded

We appreciate your feedback and hope to have the opportunity to improve the wait time at your next visit to Lexus of North Miami!

June 27, 2025

Professional people and very quick working, in and out. Never have to worry about about anything. They take care of everything for you and get you on your way. I’ve had the pleasure of working with them tw More

by LATINFITNESS.LATINO798
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marysabel Carrasco Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Lexus of North Miami! We're delighted to hear that our team provided quick and professional service, making everything seamless for you. We look forward to welcoming you back in the future!

June 27, 2025

My advisor Ramon was excellent with me. Very kind very patient and always answers you back quickly. He deserved the credit even though the ticket is under Chris. Ed is always willing to wor More

by lstepens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramón new advisor
Jul 01, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear that Ramon and Ed provided excellent service, though we apologize for the oversight regarding your car's readiness. Your feedback is valuable, and we'll ensure our team double-checks everything in the future!

June 27, 2025

My wife and I are very grateful to Anna Kaloshin who not only helped us choose the right car model for my wife, but also convinced us to buy a new car instead of a used one. She is extremely professional, h More

by Gregory Katsev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

Gregory, we're ecstatic to hear that Anna provided such exceptional service at Lexus of North Miami. It's wonderful knowing she helped guide you and your wife through the process with warmth and professionalism. We look forward to assisting you again when you're ready for your next purchase!

June 26, 2025

Denis was amazing, he took his time and explained all The features in my car..Overall i'm very happy with the purchase and experience he provided More

by tamika
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

Tamika, it's terrific to hear that Denis made your experience at Lexus of North Miami a positive one. Enjoy all the features in your new car, and thanks for choosing us!

Jul 01, 2025 -

tamika responded

Loving my car and so happy, After 16 years without a car payment, it will be hard but it's worth it. Changes are good :)

June 26, 2025

Thanks you very much for help and protect My car, you are very good for sevic , I’ll be coming back with your care !! More

by kimhoavu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lexus of North Miami responded

We're happy to hear that you had a great service experience at Lexus of North Miami! Thank you for trusting us with your car, and we look forward to welcoming you back in the future.

June 25, 2025

The Service team at Lexus of North Miami always shines! From the time they take your keys to speaking with the service tech, I’ve always had a great experience. They truly make a task I usually dread seaml More

by danj817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Lexus of North Miami responded

We're happy to hear that our service team at Lexus of North Miami consistently provides you with a seamless and pleasant experience. Thank you for sharing your positive feedback, and we look forward to continuing to serve you!

June 25, 2025

I was seen quickly although I did not have an appointment. The service was done quickly enough that I made it to work on time. My only issue is/was the cost of the service. Very expensive! More

by lpdillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 26, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that our team was able to accommodate you promptly and efficiently. We understand concerns about service costs, and we appreciate your feedback on this matter. Safe travels!

June 24, 2025

I have the best Salesman Andrew Verneuil. This is my fourth vehicle with the same salesman. He deserves to be promoted. He’s a hard worker and people person. He’s very professional and courte More

by GIGi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Lexus of North Miami responded

Thank you for recognizing Andrew's efforts! We're so glad his professionalism and dedication have made such a positive impact on your purchases at Lexus of North Miami. Safe travels and take care!

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