Back

Lexus of North Miami

North Miami, FL

4.6
3,281 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,281 reviews

May 11, 2022

Very polite and they actually care at North miami lexus. They made me feel comfortable with buying and the whole staff was helpful More

by rawblock19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Lexus of North Miami responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

The entire Lexus team went out of their way to make the purchase as smooth as possible. We especially enjoyed working with Demetri Melekos; he was both charming and knowledgeable about the new features in More

by lorrainedanceswiththestars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Lexus of North Miami responded

Lorraine, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Demetri and the Lexus of North Miami team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 10, 2022

have very good service to customers , and always keep you informed of all work done More

by animayi521
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
May 11, 2022 -

Lexus of North Miami responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

May 07, 2022

100% recommended, Willian is the best sells man. Very professional and attentive. Make sure you reach out to him More

by Jacobgarzaleony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
May 09, 2022 -

Lexus of North Miami responded

Thank you for the great review, Jacob! We are thrilled to hear that you had such a successful purchase experience working with Willian and the team. Drive safely, and we hope to see you back at Lexus of North Miami!

May 07, 2022

Muy buena y excelente vendedora y persona máxima felicitaciones para María la voy a recomendar con mis amistades y familia More

by Mariavipinero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
May 09, 2022 -

Lexus of North Miami responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con María y el equipo Lexus of North Miami. Apreciamos la confianza en nosotros y esperamos volver a verle en el futuro!

May 06, 2022

Always above and beyond in all departments. Special kudos to Abe Omar in finance, Bobby Rahmani in service and Luis Portillo in sales. More

by jlopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lexus of North Miami responded

Thank you for your five-star review for Lexus of North Miami! We'll give kudos to Abe, Luis, and Bobby for going the extra mile and leaving a standout impression.

May 04, 2022

The most unprofessional dealership ! ! attempted a purchase from out of state, verifying the availability of the es300h,first they attempted to price gouge because of supply limitations, More

by Mr Dean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Mejias
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Lexus of North Miami responded

I am sorry to read this feedback. We strive to deliver a seamless and communicative purchase experience, and it is disappointing that this was not better reflected in your time working with us. I apologize for the mixup regarding your vehicle of interest and would appreciate the chance to speak with you to see if there is anything I can do to help make things right. If you are willing to discuss this further, please feel free to give me a call. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

May 04, 2022

I'm totally disappointed in the correspondence between Matthew silva and I. I asked specifically about the credit for a new purchase he said there wasn't any. I find out later about a 750.00 credit fo More

by Jrodney06
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willian Viegas
May 04, 2022 -

Lexus of North Miami responded

I am very sorry for the crossed wires here. We strive to give our guests the best value we can and it is disappointing that this wasn't reflected in your time working with Matthew. I would be more than happy to speak with you and see what I can do to turn things around, so please give me a call at your convenience. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

May 01, 2022

William was very welcoming and friendly! Explained all the questions I had and helped me get the best car I could! Even after the purchase he still helps me with everything I need. Definitel More

by Silvio Tyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
May 02, 2022 -

Lexus of North Miami responded

Silvio, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with William and the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

April 30, 2022

Excellent customer service and understanding of customer needs. I am very satisfied with The service and will recommend William and Lexus of North Miami to everyone I know. More

by danilodarb62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
May 02, 2022 -

Lexus of North Miami responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

...
119
...