Back

Lexus of North Miami

North Miami, FL

4.6
3,310 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,310 reviews

April 29, 2021

Maria and Lexus of North Miami made my experience extremely comfortable and provided peace of mind that I was making the right decision. Five star!! More

by geri.brown58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mabel Morejon, Maria Morrone
Apr 30, 2021 -

Lexus of North Miami responded

Thank you for posting about your experience. We're proud to have you as a Lexus of North Miami customer!

April 27, 2021

Maria made sure everything went smoothly in order for me to get my dream car! Amazing service! Very efficient, quick and resourceful. Thank you so much! More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone, Nicholas Wehby
Apr 28, 2021 -

Lexus of North Miami responded

Melanie, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with Maria here at Lexus of North Miami, and we hope that you continue to enjoy your newly purchased vehicle!

April 23, 2021

Luis snapped hard with helping me go over the functions of my new car. He’s a cool, young guy with lots of knowledge about the vehicles he sells. Gus was also great. More

by Jp
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Luis and Gus both took good care of you here at Lexus of North Miami, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new car!

April 20, 2021

My experience with Lexus of North Miami is Awesome I was led to buy a Lexus 3yrs ago and they have not disappointed me at all this is my second Lexus Car. I am very happy More

by arlenedaniel
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Lexus of North Miami responded

Congratulations on your new vehicle! We are thrilled to have you as a returning customer and we hope to work with you for a long time to come. Thank you from all of us at Lexus of North Miami!

April 20, 2021

Maria was amazing!! She worked with me to to make sure I got my dream Lexus!! The customer service level that she offers is beyond excellent. She was so patient and made sure to answer all my questions. I w More

by Leydysh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Ferreira, Maria Morrone
Apr 21, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Maria took such good care of you here at Lexus of North Miami, and we will certainly let her know that you appreciate her help. We are grateful to have you as a customer, and we look forward to your next visit!

April 16, 2021

They have been great with us. Mauricio was very knowledgeable and explained everything to us clearly. I would recommend them without hesitation. We had a really big problem with our car and they w More

by M455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Apr 19, 2021 -

Lexus of North Miami responded

We are so happy we could help! Thank you for choosing Lexus of North Miami for your service needs. See you next time!

April 14, 2021

I was referred to Denis by a friend, I found out a knowledgeable, friendly , pleasant sale associate. had a great buying experience with Denice. will definitely go back to him when time comes for More

by zicherman.z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of North Miami responded

Thank you for sharing so many kind words about Denis! We are so glad to hear that he could assist with your purchase and we truly appreciate you recommending him. Safe driving from our Lexus of North Miami team!

April 09, 2021

The experience did not start out very well but ended great. I had booked an appointment and they confirmed multiple times but they never told the salesperson. When I showed up they couldn't find the s More

by Dave S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Brooks
Apr 09, 2021 -

Lexus of North Miami responded

Dave - We appreciate your patience and are so glad that Jeff could step in to assist you. It's wonderful to hear that he and Alex helped make your buying process go smoothly. Thank you for shopping with us at Lexus of North Miami! We hope that you love your new vehicle.

April 06, 2021

Ramon was my salesman he came in on his day off take what he had to do everything was just the way you said that we talked on the phone it was perfect great service More

by New York One Auto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Ali, Mabel Morejon
Apr 07, 2021 -

Lexus of North Miami responded

Thank you so much for reviewing Lexus of North Miami! We are delighted to hear that Ramon took excellent care of you and we truly appreciate you trusting us with this purchase. Safe driving in your new vehicle!

April 02, 2021

My experience was Carlos Fernandez was absolutely exceptional!!! He went out of his way to get the job done for me and I was able to drive out of the lot with a brand new 2021 thanks to him. Lexus of More

by Jermain D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of North Miami responded

Congratulations on your new car, Jermain! It is gratifying to hear that Carlos and the team made your purchase experience so efficient and positive. Thank you for giving Lexus of North Miami your business!

...
137
...