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Lexus of North Miami
North Miami, FL
3,569 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,569 reviews
April 23, 2023
My recent experience was not my first visit to this dealership. As always, the customer service was consistent, positive, and professional. I feel like Maria Morrone is my “personal car shopper” becaus dealership. As always, the customer service was consistent, positive, and professional. I feel like Maria Morrone is my “personal car shopper” because even after months and even years, she remembers details about my car preferences. Overall, this dealership is outstanding and Maria should serve as an example for other salespeople at other dealerships. More
by Janemiskell22
April 07, 2023
Simple 10000 miles service. I asked to check the doors alignment (excessive force to close them) and I asked to activate the automatic windows/sunroof closing when locking the c I asked to check the doors alignment (excessive force to close them) and I asked to activate the automatic windows/sunroof closing when locking the car. No doors check - said it was normal, and no windows/sunroof automatic closing activation. Ok, I can live with that. What really made me give 1 star was the subsequent SMS messages telling me "my new car was waiting for me" - more than 10 messages offering a new car. Come on guys, Lexus cars sell by their selves, no need to spam your customer like that. More
by AGARKAUSKAS
Employees Worked With
Semon Mor
April 03, 2023
Maria was extremely knowledgeable, kind and patient. She makes the car buying experience stress-free and pleasant. She’s honest and truly cares about her customers. She makes the car buying experience stress-free and pleasant. She’s honest and truly cares about her customers. More
by ZM
Employees Worked With
Maria Morrone
March 30, 2023
Denis Shadrin made my leasing experience the best I ever had!!! He's professional, knowledgeable, easy to work with, straight and honest. I ended up leasing a 2023 ES350, he listened to my needs and his f had!!! He's professional, knowledgeable, easy to work with, straight and honest. I ended up leasing a 2023 ES350, he listened to my needs and his first offer was the right one. The paperwork was a breeze, he showed me the car and went over all the features, making sure I'm connected with the Bluetooth and app. I know he'll keep taking good care of me and I highly recommend him. More
by rkmiami
Employees Worked With
March 27, 2023
La atención fue súper excelente de todas partes lo recomiendo y saldrá contento con maria recomiendo y saldrá contento con maria More
by Adrian101297
March 20, 2023
Honestly, THEE BEST and most patient representative I've ever met. Denis really cares about the satisfaction of the customer. Denis assisted me and made my purchase all worthwhile. I'm a returning customer ever met. Denis really cares about the satisfaction of the customer. Denis assisted me and made my purchase all worthwhile. I'm a returning customer to Lexus and love the service there, Thank you Denis !!!!!!!!!!! More
by Kay
March 12, 2023
We were treated great and the process was easy and stress free. I would recommend to all. free. I would recommend to all. More
by Andrés Fernández
Employees Worked With
