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Lexus of North Miami
North Miami, FL
3,310 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,310 reviews
November 30, 2020
This year has been a year of ups and downs. 30 more days till this year ends and I can say that I am grateful. Once again Maria Morrone has exceeded my expectations. Maria is a great sales personnel at Lexu till this year ends and I can say that I am grateful. Once again Maria Morrone has exceeded my expectations. Maria is a great sales personnel at Lexus of North Miami. She takes her time to make sure that you're informed about your decision and that you leave happy.. This is the second time she has helped me to pick my dream car. Thank you Maria! More
by Danny
Employees Worked With
Maria Morrone
November 27, 2020
I had a great experience there. Denis offers the best customer service ever. He is truly the best! I highly recommend him and this dealer. Love the car customer service ever. He is truly the best! I highly recommend him and this dealer. Love the car More
by daymisdmd@gmail.com
Employees Worked With
November 22, 2020
Excelente servicio al cliente tiene buena atención y amabilidad y ayuda mucho siempre al cliente siempre con sonrisa es la segunda vez que ella me ayuda y muy contenta con su atención amabilidad y ayuda mucho siempre al cliente siempre con sonrisa es la segunda vez que ella me ayuda y muy contenta con su atención More
by Emma.lopez002
November 19, 2020
The best person, thank u so much for service. Happy to have a Bussiness with you... you are the beat team whit olga and thank you so much again..... have a Bussiness with you... you are the beat team whit olga and thank you so much again..... More
by Unitedstarsgroupllc
Employees Worked With
Maria Morrone
November 18, 2020
Excellent customer service great person to deal with very happy with the service department and very happy with our vehicle thanks again for your great attitude happy with the service department and very happy with our vehicle thanks again for your great attitude More
by Omontoto
November 11, 2020
Not enough words praising Gus Arcon and Val McKenzie for their outstanding help ending my lease and purchasing car .So knowledgeable and caring Joanie Glogover their outstanding help ending my lease and purchasing car .So knowledgeable and caring Joanie Glogover More
by popcorn1
October 01, 2020
Denis is a very professional salesman, great communication, got me the best deal on my new RX350, fast work, my best recommendations, will be back for sure for my next car communication, got me the best deal on my new RX350, fast work, my best recommendations, will be back for sure for my next car More
by Lenawolsen
Employees Worked With
October 01, 2020
I purchased a 2020 Lexus IS350 in August with 2 miles on it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told th it. After a week or so I heard a rattling sound coming from the rear axle which grew louder over time. I brought the vehicle back and I was told that it was a loose parking brake disc and that the issue had been resolved. To my surprise, two weeks later the rattling sound came back and became very embarrassing as it would rattle going over bumps. I was very disappointed that a brand new Lexus would have this issue and at the fact that an issue that was fixed was not. When I brought the vehicle back to the dealership, they gave me a loaner which was a UX300. I could not believe that they put me in an entry model vehicle and not the same or better vehicle that I have. Well, I was promised that the issue has been resolved again with the rattling sound and I will cross my fingers each day. I have purchased four Lexus vehicles, two from Lexus of North Miami. I am not impressed and will seriously consider the fine luxury car dealership right next to them when my lease is up. The only positive experience I had was the technician that was in charge of my case, he was very professional and apologetic. I have not received no offers of compensation for my time wasted and inconvenience. More
by AkenB2003
October 01, 2020
Prefect customer service best people best car prefect service Mr Denis Shadrin help me, fast working , I love my new car and recommend to everybody. service Mr Denis Shadrin help me, fast working , I love my new car and recommend to everybody. More
by h.goltapeh
Employees Worked With
