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Lexus of North Miami

North Miami, FL

4.6
3,310 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,310 reviews

August 29, 2020

Denis was very professional, polite and extremely helpful (bilingual btw) ! Will be happy to return for future service. Good service and very knowledgeable staff. Thank you all ! More

by rustem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Lexus of North Miami responded

It's our pleasure to assist you and we truly appreciate you sharing such great feedback about Denis. Thank you so much for being a Lexus of North Miami customer! We look forward to your next visit with us.

August 26, 2020

My review is too long for this site but be advised that My review is too long for this site but be advised that this "Sales Manager" is not to be trusted. Double and triple taker- Just check BBB which I d More

by gentman51
Recommend Dealer
No
Employees Worked With
Gus Arcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2020

”Maria was proactive, and pressure free. She listened to ” Maria was proactive, and pressure free. She listened to what we wanted, and found the perfect vehicle at a great value. She was extremely knowledge More

by Maryduany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Aug 10, 2020 -

Lexus of North Miami responded

Thanks for the review! We love hearing that Maria was able to make your purchase experience so pressure-free and successful. Congratulations on your new vehicle and we hope to see you back at Lexus of North Miami next time!

August 05, 2020

I love my new car and the new experience with the lexus family. Alex Fernandez my sales representative helped my a lot and the finance staff is awesome. More

by nurquemaylin
Recommend Dealer
Yes
Employees Worked With
Alexander Fernandez
Aug 06, 2020 -

Lexus of North Miami responded

For you to say that you love your new car makes us smile - congratulations! We are so glad to hear that Alex and our team could assist you through the purchasing process. Thank you for shopping at Lexus of North Miami!

July 31, 2020

I wanna give a huge thanks to Maria she was so great and helpful in getting me the exact car I wanted and couldn’t be anymore happier with my new Lexus ES!!! More

by alberto07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jul 31, 2020 -

Lexus of North Miami responded

Hi Albert - This review made us smile! We are so happy to hear that Maria was able to get you into your ideal car. Congratulations on the new Lexus ES! We hope to see you back at Lexus of North Miami next time!

July 25, 2020

La mejor atencion de todas Maria es increible! Me ayudo a escoger mi carro segun mi necesidad y mi presupuesto, hace todo lo posible para que te aprueben, muy amable, y siempre More

by Horkoavic365!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jul 27, 2020 -

Lexus of North Miami responded

Siempre apreciamos comentarios positivos sobre nuestro equipo aquí en Lexus of North Miami! Gracias por compartir su experiencia trabajando con Maria. Esperamos volver a verle la próxima vez!

July 25, 2020

I love this place. This is my 2nd lease here & it’s great. Always been treated good by all staff members! 👍🏼👍🏼 Maria really was awesome! More

by catwalk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Ferreira, Maria Morrone
Jul 27, 2020 -

Lexus of North Miami responded

Thank you so much for coming back to Lexus of North Miami! We love to hear that you had a great experience working with Maria and the rest of our team. Safe driving in your new lease!

July 23, 2020

Called me and I returned his call. When I told him I was having difficulty understanding him, he hung up on me. GREAT customer service! More

by maryczucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohamed Ali
Aug 06, 2020 -

Lexus of North Miami responded

This doesn't sound like the friendly and accommodating service I expect from my team. I'd like to get some more details about what happened here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

July 20, 2020

Gracias por todo, realmente lograron ayudarme con lo qué estaba buscando,estoy muy contento con la compra realizada,la atención fue increíble en todo momento, gracias. More

by gustavodiazsanabria82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosebella Reyes, Alexander Fernandez
Jul 20, 2020 -

Lexus of North Miami responded

Muchas gracias por compartir su experiencia, Gustavo! Nos alegra mucho que usted encontró lo que buscaba aquí en Lexus of North Miami y apreciamos sus palabras amables. Felicidades!

June 20, 2020

Denis a a very professional, extremely helpful salesman. He does his best to meet our expectations. It was a pleasure dealing with him and we are excited to use his help in the future More

by rchamp29
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Lexus of North Miami responded

Thank you for working with Denis at Lexus of North Miami! We're so glad to hear that your visit was a five-star experience!

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