Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,285 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,285 reviews
January 20, 2019
Excellent service overall! My family and I were attended by Miguel and from the beginning he was extremely attentive. He took his time helping us choose our perfect car and help My family and I were attended by Miguel and from the beginning he was extremely attentive. He took his time helping us choose our perfect car and helped us earn a great deal. He and Mauricio were absolutely wonderful & I’d reccommend their services to everyone! Super thoughtful, made sure we were happy with every detail of our vehicle. Overall a very pleasant experience and we will continue with Lexus! More
by Chelsea2206
Employees Worked With
Miguel Thodde, Mauricio Ferreira
January 16, 2019
Service Review EXCELLENT CUSTOMER SERVICE, TIMELY UPDATES OF RECOMMENDATIONS AND REPAIRS, OUTSTANDING PROFESSIONALISM. ALL OF THE EMPLOYEES I CAME IN CONTACT WITH DU EXCELLENT CUSTOMER SERVICE, TIMELY UPDATES OF RECOMMENDATIONS AND REPAIRS, OUTSTANDING PROFESSIONALISM. ALL OF THE EMPLOYEES I CAME IN CONTACT WITH DURING MY VISIT DID A GREAT JOB TO ENSURE MY COMFORT More
by DEEPSEA BLUE 250IS
Employees Worked With
Harvey Gonzalez
January 12, 2019
Miguel was fantastic knowlegeable, helpful and professional I had an excellent experience today with Miguel during the leasing process of my new Lexus. He was very pleasant and detail oriented I highly recomme I had an excellent experience today with Miguel during the leasing process of my new Lexus. He was very pleasant and detail oriented I highly recommend seeking him out for a 5 star experience. More
by tatiana
Employees Worked With
Miguel Thodde
January 09, 2019
I’m extremely happy I had an excellent welcome,soon I arrived i was directed to a salesman Reynaldo who was great he took me to the right car.Than I was take care by Matt I had an excellent welcome,soon I arrived i was directed to a salesman Reynaldo who was great he took me to the right car.Than I was take care by Matthew Silva my Finance manager who was great all the way.Now I’m driving a beautiful car.I highly recommend Lexus to everyone I know. More
by Castagna,Monica123
Employees Worked With
Matthew Silva and Reynaldo Rodriguez
January 09, 2019
Highly recommended Excellent service!! I lease a beautiful 2019 Lexus NX FSport. The sales representative Maria was very nice and friendly. I had a great experience, I h Excellent service!! I lease a beautiful 2019 Lexus NX FSport. The sales representative Maria was very nice and friendly. I had a great experience, I highly recommend!!! More
by Francelly10
Employees Worked With
Maria Morrone
January 09, 2019
Excellent service for my lease for RX350 The service was courteous and efficient. Kevin Torres, Mabel, and Mark handled the transaction and the test drive very well. The appointment was on ti The service was courteous and efficient. Kevin Torres, Mabel, and Mark handled the transaction and the test drive very well. The appointment was on time. More
by dbat350
Employees Worked With
Mark Ricciardi, Mabel Morejon
January 08, 2019
Great service with Bobby Bobby is the best to take care of your car at Lexus. He listens and we feel like family. Then the car is handled the right way by the staff. Bobby is the best to take care of your car at Lexus. He listens and we feel like family. Then the car is handled the right way by the staff. More
by Bea
Employees Worked With
January 06, 2019
Always excellent service This is my second car buying from Miguel and couldnt be happier. Buying a car from him is always a great experience. I reached out to Miguel last m This is my second car buying from Miguel and couldnt be happier. Buying a car from him is always a great experience. I reached out to Miguel last minute because my current lease was up very soon and needed a new vehicle, he immediately followed up with what he knew would be a good fit for me, we met the following day and walked away with my new car!!! . Miguel is very knowledge and really looks out for your best interest....Thanks Miguel!! More
by Mchaparro67
January 06, 2019
Fantastic Service and Follow up! Mauricio was my finance guy, quick and very thorough through the entire process! Overall experience was worth a trip to south Florida for a third time Mauricio was my finance guy, quick and very thorough through the entire process! Overall experience was worth a trip to south Florida for a third time. I look forward to the next time! More
by Sinalin
Employees Worked With
Mohamed Ali, Mauricio Ferreira, Alexander Fernandez
January 05, 2019
Dishonest Do not trust this dealership or Sasha. She negotiated a deal to sell a car she knew they did not have on the lot. She blamed it on her manager bit I Do not trust this dealership or Sasha. She negotiated a deal to sell a car she knew they did not have on the lot. She blamed it on her manager bit I don't see a reason why anybody would trust her with their time. More
by pastlexusowner
Employees Worked With
Sasha Mclean
