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Lexus of North Miami

North Miami, FL

4.6
3,291 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,291 reviews

November 02, 2018

Great Experience I'm very happy with my purchase experience at this dealer, all the staff went above and beyond to help me get a deal I was happy with, extremely knowl More

by Tobi54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde, Peter Groulx
Nov 05, 2018 -

Lexus of North Miami responded

Thank you Tobi!

November 01, 2018

Respectful,fair and patient The sales person was courteous the deal was materialized by Gus Credit person very fast, knowledgeable so was the insurance person Overall very sat More

by Rodrigeb1959
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Sanders, Stan Verbytskyi, Billy Bramley, Mauricio Ferreira
Nov 02, 2018 -

Lexus of North Miami responded

Thank you!!!

October 31, 2018

Excellent experience Erik Manson was an absolute pleasure to work with Very helpful and informative Went up and beyond to ensure a great experience Only person that More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mansen
Nov 02, 2018 -

Lexus of North Miami responded

Thank you Jason!

October 31, 2018

Pleseant no pressure Since i was approached by representative that took me to the sales person i did not feel attack by sharks like in others dealerships.Alex was calm and More

by Iria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joeal Rivera and Robert (finance)
Nov 02, 2018 -

Lexus of North Miami responded

Thank you Iria!

October 25, 2018

Sale of new vehicle Val was my salesperson. He was very , courteous, professional, well knowdlegeable in the car I was interested in. My third Lexus buying with Val.I More

by Stella68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val McKenzie, Mauricio Ferreira
Oct 26, 2018 -

Lexus of North Miami responded

Thank you Stella!

October 24, 2018

Service rep Mauricio I just recently visited Lexus of North Miami for service and I have to say every time my service rep Mauricio creates the wow factor with his 5star se More

by Anthony09475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez, Mauricio Ferreira
Oct 24, 2018 -

Lexus of North Miami responded

Thank you Anthony!

October 23, 2018

Service Always a pleasure doing business with the service department. Staff is professional, prompt and efficient. Analysis of existing areas of concerns with More

by Jackie Le see is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio, and loaner office.
Oct 24, 2018 -

Lexus of North Miami responded

Thank you Jackie!

October 23, 2018

Thank you Denis for making the process of my purchase very smooth and pleasant. You are phenomenal and detail oriented, I appreciate all your help and services. More

by Ngfelipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Lexus of North Miami responded

Thank you!!!

October 22, 2018

New ES350 Lease Great overall experience - absolutely love my new car. I’ve been dealing with Terry many years now and he never disappoints! Excellent professional More

by Lexuslease$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bean
Oct 22, 2018 -

Lexus of North Miami responded

Thank you!!!

October 20, 2018

Excellent service Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank yo More

by Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jevel
Oct 22, 2018 -

Lexus of North Miami responded

Thank you Ellis!!!

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