Lexus of North Miami

Awesome customer service Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much More

Drove in w/o appointment was seen. It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime relationship with a Salesmen. Go visit Valentine. You won’t go anywhere else. Enjoy! More

Perfect service experience While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a h While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a haircut, manicure, pedicure. All under same roof. Do not forget to taste complimentary beverages and snacks. More

great! my experience was very good , the people were kind and helpful , Miguel was my dealer and he took his time and had a lot of patience , and explained t my experience was very good , the people were kind and helpful , Miguel was my dealer and he took his time and had a lot of patience , and explained to me about the car and made sure I had everything I needed and was just a good/kind guy in general ! I would recommend him to my family and friends. More

Awesome experience I had an amazing experience Miguel was very professional, fair and most of all honest. He was very knowledgeable and was able to explain, answer all o I had an amazing experience Miguel was very professional, fair and most of all honest. He was very knowledgeable and was able to explain, answer all of my questions, he was able to give me the deal that i looking for overall i was very happy and satisfied thank you ! More

Stay Away From Used Department I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I con I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I continue to frequent the location. He is very friendly, outgoing and I believe honest. That is not what I found with used cars. I found them to be dishonest in their dealing. I mentioned this to Bobby and he wanted me to discuss it with the Used Car Manager. He asked the manager to call me but he never did. I took my car in for service yesterday and Bobby was great yesterday. I decided to test drive an 2019 es 350. The ladies in front were great as Billy Bramley the Product Specialist. He was excellent. I have dealt with two terrible dealers in my life, and three great ones. Particularly, Agincourt Autohaus and Bredemann Lexus. The two terrible ones, made me switch car brands. In each case those dealers won the battle but lost the war. Agincourt Autohaus and I had one major incident, and because of the way they handled it, I stayed with Audi’s and them. If I buy a Lexus, I am unsure if I would buy it here. More

Vehicle purchase Not from the area called ahead on a vehicle seen online. Stated the car was there this was about 1 hour prior to arrival. When arrived was told he c Not from the area called ahead on a vehicle seen online. Stated the car was there this was about 1 hour prior to arrival. When arrived was told he carbis no longer there shown 3 other similar cars 1st wasn’t clean stated it would be the other two were not in the condition described, small dings and sctatches shown poorly for 1st impressions. Drove 2 hours to see the vehicle that was not there. Don’t know for sure but seemed like they said he car was there just to get us in the door. Ended up purchasing the car we were looking for an hour later at ft ladurdale mercedes. More