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Lexus of North Miami
North Miami, FL
3,292 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,292 reviews
September 24, 2018
Service I like the service I received when my Lexus was serviced for maintenance and my tire was repaired. My service representative, Jevel, always provid I like the service I received when my Lexus was serviced for maintenance and my tire was repaired. My service representative, Jevel, always provides great customer service and that is why I travel for my maintenance, instead of going to the closest dealership. More
by Bibi
Employees Worked With
Jevel Aluart
September 21, 2018
20.000 mimes service Great customer service! Bobby is amazing People very polite No waiting time Loner available Free good coffe Spa available Great great experien Great customer service! Bobby is amazing People very polite No waiting time Loner available Free good coffe Spa available Great great experience! Everything is excellent! More
by 113377
Employees Worked With
September 21, 2018
Maintenance service check done. Everything was appropriate. Oil change and wheel alignment performed. No issues noted. Service was delivered the next day. Also, had loan check done. Everything was appropriate. Oil change and wheel alignment performed. No issues noted. Service was delivered the next day. Also, had loaner available which is very helpful. More
by Reblee0331
Employees Worked With
Harvey Gonzalez
September 21, 2018
Salesman did not follow through and did not leave paperwork Salesman did not show up for his meeting. Nothing was ready, paperwork, quotation. Turned over to another employee. Not acceptable service. I made Salesman did not show up for his meeting. Nothing was ready, paperwork, quotation. Turned over to another employee. Not acceptable service. I made the time to meet at the appointment time. My time has a value. More
by Fuego
Employees Worked With
Mohamed Ali
September 16, 2018
!Encantada.! Servicial y atento sin llegar a lo incomodo que puede ser un vendedor. Muy complacida... antes, durante y luego de la compra de mi carro. Servicial y atento sin llegar a lo incomodo que puede ser un vendedor. Muy complacida... antes, durante y luego de la compra de mi carro. More
by Yashira-Ortiz
Employees Worked With
Miguel Thodde
September 16, 2018
Highly satisfied with the level of service from Miguel! Miguel Thodde is a great asset to your dealership!! I was debating with my fiancé, which model to lease and Miguel made a few recommendations. He was Miguel Thodde is a great asset to your dealership!! I was debating with my fiancé, which model to lease and Miguel made a few recommendations. He was extremely helpful, courteous and showed me the different monthly payments. I truly appreciate that he took his time and guide me to the best option. I will be recommend my family and friends to Miguel!!! More
by Euro
Employees Worked With
Miguel Thodde
September 15, 2018
Excellent Experience Thank you Miguel Thodde for making the process of buying our new car seamless. Your professionalism and knowledge allowed us to feel comfortable with Thank you Miguel Thodde for making the process of buying our new car seamless. Your professionalism and knowledge allowed us to feel comfortable with our purchase. Miguel went above and beyond to ensure our experience was positive. I highly recommend Miguel to anyone thinking of buying a car. More
by Denys
Employees Worked With
Miguel Thodde, Mabel Morejon
September 14, 2018
Great Service Always a pleasure to get my service done at Lexus of North Miami. My advisor Bobby always provide great service. Will definitely go back to this locat Always a pleasure to get my service done at Lexus of North Miami. My advisor Bobby always provide great service. Will definitely go back to this location More
by Tash
Employees Worked With
September 13, 2018
Car service Excellent attention. Good service. I only wait for 1 hour. My only recommendation will be improved the car wash service, it’s not the best. Excellent attention. Good service. I only wait for 1 hour. My only recommendation will be improved the car wash service, it’s not the best. More
by Gaby
Employees Worked With
Harvey Gonzalez
September 13, 2018
Great experience Very happy with my purchase and customer service. Was not sure about getting a Lexus, but Denis made a great case and I was comfortable closing the de Very happy with my purchase and customer service. Was not sure about getting a Lexus, but Denis made a great case and I was comfortable closing the deal. More
by galyna83
