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Lexus of North Miami
North Miami, FL
3,345 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,344 reviews
September 06, 2018
Best experience! Had the best experience with Henry at this dealership! Everyone was super nice and friendly. So happy that I got my first car here! Thank you so much! Had the best experience with Henry at this dealership! Everyone was super nice and friendly. So happy that I got my first car here! Thank you so much! More
by Cdvergara
September 05, 2018
Fast and easy Plesant easy and best price !! Very happy !! Would recommend this dealership all day long to all my freinds. The price they gave me couldn’t be beat Plesant easy and best price !! Very happy !! Would recommend this dealership all day long to all my freinds. The price they gave me couldn’t be beat by anyone as I have tried!! More
by Rgrinberg27
Employees Worked With
September 05, 2018
Great It’s alqays a pleasure when I go to Lexus of North Miami. They always make me feel welcome, and they take their time to assist you and even give you a It’s alqays a pleasure when I go to Lexus of North Miami. They always make me feel welcome, and they take their time to assist you and even give you advice to how to keep the vehicle updates. More
by Luscious
Employees Worked With
Other Employees :
Manuel Vega, Brittany Sixto, Abdullah Khan
September 03, 2018
Very helpful and so happy with my car! 5 stars for sure. my sales representative was extremely helpful in terms of the maximum that I wish to pay monthly for the car I desire. I told him wh 5 stars for sure. my sales representative was extremely helpful in terms of the maximum that I wish to pay monthly for the car I desire. I told him what I was looking for and I got the ideal car. More
by Perozo, Pamela
September 03, 2018
Excellent Customer Service and Repair Job!!! Overall the customer service and repair job were excellent to say the least. Zoe and Leah in the collision department were simply the best. My second Overall the customer service and repair job were excellent to say the least. Zoe and Leah in the collision department were simply the best. My second time using Lexus for collision damage and I would go there a third time if I have to. Lastly, I'm in awe of the repair job... Like new!!! More
by Lexuscustomer
Employees Worked With
Leah and Zoe (Collision Dept)
August 30, 2018
A transaction that worked for me I first went to the dealership knowing that, most likely, I wanted to trade in my 2011 Lexus RH450 for a newer Lexus. I also knew I didn't want to ma I first went to the dealership knowing that, most likely, I wanted to trade in my 2011 Lexus RH450 for a newer Lexus. I also knew I didn't want to make the decision the same day, and dreaded the usual pressure of a car salesman. Miguel was patient and kept reminding me that he was there to help me...we went through a few options and found a car I was happy with; I still didn't want to decide then and there, I wanted time to make sure I was making a good decision. I had to reschedule my return a few times, but after a few days the deal was done. Mr. Kamal (financing) was particularly helpful and patient as we went through ALL the necessary paperwork, explaining each item carefully. Thank you, Mr. Kamal! Miguel and Sean were great listeners and responsive to my needs. The transaction was not what I consider a "typical" car-buying experience - much better. Finally and not to be overlooked, Yuri got me better insurance costs for half the cost. Overall, a very good experience. More
by kfmimo
August 27, 2018
Great service and very professional I was extremely happy with my overall experience with Lexus of North Miami and would definitely refer all my family members to do business with them. I was extremely happy with my overall experience with Lexus of North Miami and would definitely refer all my family members to do business with them. Val McKenzie by sales representatives Alex Helmisky the finance manager made the whole experience a remarkable remenberal one. More
by 3n3rgy
Employees Worked With
Alex Helmisky , Val McKenzie
August 27, 2018
Great Service As usual, the dealership had me in and out in a minimal amount of time. Yet another great experience with the Lexus of North Miami service department. As usual, the dealership had me in and out in a minimal amount of time. Yet another great experience with the Lexus of North Miami service department. More
by RX350
Employees Worked With
Mauricio in the Service Dept.
August 27, 2018
Service appointment The 25,000 miles service done on our ES350 was completed before our requested time. Harvey Gonzalez has been our Service Consultant for the past nine The 25,000 miles service done on our ES350 was completed before our requested time. Harvey Gonzalez has been our Service Consultant for the past nine years and he always does a great job with our Lexus cars. He is very knowledgeable on Lexus cars and he always makes sure that our cars are serviced correctly. My wife and I are extremely happy with Harvey’s performance as a Service Consultant. More
by Armando
Employees Worked With
Harvey Gonzalez
August 24, 2018
Improves pick up times I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute my husbands account of the pick up times but I know that he did text me quite a few times about how long the wait was and i’ve also experienced waiting for a while between them texting when it was ready and actually being able to pick it up (not as long as him though) but I was pleasantly surprised that it only took a couple minutes to get the car this time. More
by Jadesummer
