Lexus of North Miami

Good service, All around I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a great job on the body shop. Very happy client More

Incompetent! I have never been to this dealership but I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls abou I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls about my "insurance claim and repair." I have repeatedly called and asked for them to remove my number and was treated poorly by what sounded like bad mannered teenage girls in customer service that could obviously care less. I blocked the number but annoyingly they are still able to leave voice messages. Last week I found the email of the general manager of this place and sent him a message. Never heard back. Of course, I didn't expect that I would, but I hoped he would put a stop to it all the nonsense. Imagine my surprise when I got a text message from them today asking me to review their service! Hopefully you will be treated better if you go there. Just make sure they get your phone number right! More

Very good from sales rep to finance person Alex was helpful from start to finish. He knew his job well. The finance person was very good and professional I would do business again Alex was helpful from start to finish. He knew his job well. The finance person was very good and professional I would do business again More

Simply the best! I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, wha I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, what not to go cheap on, and even gave me a coupon! Rodriguez is definitely a 5 star advisor! It’s hard to believe that he’s new. I’m so pleased that I actually look forward to coming back! More

Great experience! I recommend Lexus of North Miami for their professional team, who are serious about costumers. Last month I was there looking for a new car and I was I recommend Lexus of North Miami for their professional team, who are serious about costumers. Last month I was there looking for a new car and I was assited by Billy (product specialist). He made the whole NX negotiation experience a pleasant moment. He also followed up with the financial and the insurance process until I was driving the NX. I feel very satisfied and one more time I want to thank Billy, Robert (financial), and Gabriel (insurance). More

Excellence Always prompt resppnse available to answer questions and guidance amenitirs food service clean bathrooms check in and out for loaners easy and reliabl Always prompt resppnse available to answer questions and guidance amenitirs food service clean bathrooms check in and out for loaners easy and reliable sales person efficient More

Beautiful Dealership and Superior Customer Service! This is the most beautiful dealership I have ever been to, they have so many amenities like a gym and cafeteria. I came in to return my lease veh This is the most beautiful dealership I have ever been to, they have so many amenities like a gym and cafeteria. I came in to return my lease vehicle and was first greeted by a gentlemen Miguel Thodde , who was very nice and professional. Mr. Thodde helped me with my lease return and helped me search for a new lease as well. I finally found a vehicle and couldn't be more happy with the car. After, I was brought to the finance associate by the name of Robert Nelson. This gentlemen was very professional and helpful with the lease process. Everything went smooth and I was out of there in good timing. Overall, this was the best experience I have had at a dealership, not only was the dealership impressive but the customer service was excellent. I am very happy with my car and would highly recommend these two gentlemen to anyone seeking a 5 star quality customer service! More

Service Excellebce & Exceptional Client Experience Truly great staff. I have purchased my last three cars from the dealership, because of that level of client experience and service excellence provided Truly great staff. I have purchased my last three cars from the dealership, because of that level of client experience and service excellence provided. Everyone is always courteous, helpful, and friendly. More

Great dealership Great salesman and excellent financial support! Amazing customer service and affordable deals! It was easy to trade my car in and drive out of the dea Great salesman and excellent financial support! Amazing customer service and affordable deals! It was easy to trade my car in and drive out of the dealership in a new one! More

Quick excellent service My title says it all!!! I went in, they took my car and I got to relax and enjoy a snack in the cafe . I even had a chance to say hello to my salesman My title says it all!!! I went in, they took my car and I got to relax and enjoy a snack in the cafe . I even had a chance to say hello to my salesman! Before I knew it my car was washed ready to go! More