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Lexus of North Miami
North Miami, FL
3,444 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,444 reviews
June 02, 2016
Great sales, service! Thank you Jorge Ramirez for your excellent help in the purchase of my first Lexus. Your attention to my concerns and requests eased my old mind. I am Thank you Jorge Ramirez for your excellent help in the purchase of my first Lexus. Your attention to my concerns and requests eased my old mind. I am sure your ears are ringing from me singing your praises. Please know I am telling my family, friends, and business associates of my wonderful experience with North Miami of Lexus. In addition, the service department, in fact, every department of this dealership was kind, courteous, and informative. I am wishing you good fortune on your future sales and I'll betting some of them will be from my referral. More
by Joan
Employees Worked With
Chris Martino, Sera Bruno, Jorge Ramirez
June 02, 2016
Happy My buying experience was great, Neville is very good at what he does, very informative and let's you know straight up. I'm very happy and satisfied wi My buying experience was great, Neville is very good at what he does, very informative and let's you know straight up. I'm very happy and satisfied with my new car :) More
by Vinn1287
Employees Worked With
Neville Malcolm
June 02, 2016
Miguel Thodde makes everything go smooth as silk. I think this is my 5th transaction with Lexus of North Miami. Each one is easy. The past deal was great. I could not be happier. I think this is my 5th transaction with Lexus of North Miami. Each one is easy. The past deal was great. I could not be happier. More
by Richie
June 01, 2016
Great help and I felt very comfortable throughout my purchase, I got exactly what I wanted. I highly recommend this dealership and these employees to anyone loo and I felt very comfortable throughout my purchase, I got exactly what I wanted. I highly recommend this dealership and these employees to anyone looking for a car. More
by drodriguez25
May 30, 2016
Have never been more satisfied . What a great experience, our car salesman Mr Alberto Mesa has been by far the more honest , helpful and experience person, I will be more than happy t What a great experience, our car salesman Mr Alberto Mesa has been by far the more honest , helpful and experience person, I will be more than happy to recommend his honesty and knowledge and Lexus of North Miami. More
by Looezjorge03
Employees Worked With
Alberto Mesa
May 30, 2016
Amazing Service Harry Faitelson was amazing from the beginning. I've been dealing with Lexus for over 12 years, but my transaction with Harry was so far the best expe Harry Faitelson was amazing from the beginning. I've been dealing with Lexus for over 12 years, but my transaction with Harry was so far the best experience. Thanks once again! More
by June A
Employees Worked With
May 28, 2016
They are awesome! It has been the best car buying experience I've ever had. Fast, friendly service without the normal pressure of buying a car! Our technology specialis It has been the best car buying experience I've ever had. Fast, friendly service without the normal pressure of buying a car! Our technology specialist explained everything perfectly. More
by SantanaM13
Employees Worked With
Justin Adderly, Carlos Perez
May 27, 2016
Worst and most horrible experience and never expected this I would put -5 if it would be possible. UPDATE: 5/27/19, read also my yelp review that allows to have google drive links in it where I provide more I would put -5 if it would be possible. UPDATE: 5/27/19, read also my yelp review that allows to have google drive links in it where I provide more documentation The most horrible experience I have ever had in any purchase. I have tried to buy a car from them and ended up in $3000 debd !!! Please check Yelp review as this site does not allow me to post links. This is just xxxxing insane and outrageous. I don't know how to proceed. This morning I got a call from them they are asking me to pay for things I did not do. During the process at every step I did tell them what are my feature steps and that I will be traveling with the car from FL to CA and if I can't do this then to tell me ASAP. They told me I'm ok. I went to CA, meanwhile they say the loan did not get approved by the bank. Now they want to me pay for the car shipment back + shipment for my old car here which is roughly $2000 to $3000. Now they make me pay bills because I tried to buy a car from them. This is robbery in plain sight $3000 for their own mistakes and mismanagement. Meanwhile I have tried to contact them million times and they put in front of me people that have no decision power ! What can be done in such cases ? Seems people from this dealership have xxxxing clue about what they are doing, how to handle things when they go wrong or any clue about user experience. Can I go to the police ? Can I go to court ? I'm really not used to this and never expected this form Lexus related parties. That is why I went to Lexus in the first place. More
by Nicolae Carabut
Employees Worked With
Other Employees :
John Wirshing, Jonathon Wirshing, Matthew Thorpe, Nicholas Miliano
May 25, 2016
Excellent service It will be an experience I will forever remember. From the front desk, to the salesman, to the test drive, to the tour of the dealership, to the finan It will be an experience I will forever remember. From the front desk, to the salesman, to the test drive, to the tour of the dealership, to the financing, and to the car initialization before driving off with my new sports car. Service was great and all my questions were answered before finalizing my purchase. I will return when a new model replaces the RC F. More
by Michael Roman
Employees Worked With
Alberto Mesa
May 21, 2016
Carlos Perez Technology Center Carlos assisted me today with a technology issue. He was very professional, efficient, and very knowledgeable of the product/system. Technology Specia Carlos assisted me today with a technology issue. He was very professional, efficient, and very knowledgeable of the product/system. Technology Specialists are much needed in today's era of advancing technology. More
by Tee123
Employees Worked With
Carlos Perez
