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Lexus of North Miami

North Miami, FL

4.6
3,396 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,396 reviews

March 24, 2025

I was pleased with all with whom I dealt …. From Eric Garcia the service advisor to the driver who picked up and returned my car… The dealership is quite a distance from me and the drive is qui More

by GALLAGHERLYNND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Éric Garcia
Mar 24, 2025 -

Lexus of North Miami responded

Lynn, we're delighted to hear that our service at Lexus of North Miami has made such a positive impact on your experience! It's fantastic to know Eric and the team have been taking great care of you. Thank you for being a loyal customer and sharing your story with others!

March 24, 2025

Bobby in service was great and helped me out. He went the extra mile making sure I got back on the road. More

by fsd2059
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided exceptional service at Lexus of North Miami! It's great knowing he went the extra mile for you. Safe travels ahead!

March 24, 2025

The process to lease the vehicle was seamless. Great service by Velianet Hernandez. Her and management team kept their promises. More

by juancolon8510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Juan, we're delighted to hear that Velianet and the team at Lexus of North Miami provided you with a seamless leasing experience. Thank you for sharing your positive feedback!

March 24, 2025

Jose was very professional and knowledgeable. He made the process simple and pleasant. The entire staff at this dealership worked together as a team to ensure our satisfaction. We would definitel More

by cmackler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that Jose and our team at Lexus of North Miami made your experience smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

March 24, 2025

Excellent service! People were really nice and made it super easy and quick! Thank you! More

by Mandys305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Mandy, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

March 23, 2025

I like going there for service, but sometimes the wait is extremely long. I have experience this even after making an appointment. More

by GBLESSALWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that you enjoy visiting Lexus of North Miami, but we apologize for the long wait times you've experienced. We'll work on improving this aspect and appreciate your patience!

March 23, 2025

Bobby who is my service manager is always helpful, courteous and respectful; I so appreciate always!! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in the Technology Department
Mar 24, 2025 -

Lexus of North Miami responded

Steven, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your appreciation means a lot to us!

March 23, 2025

I purchased my Lexus in 2011 and have had nothing but excellent service. Bobby is one of the best, respectful service managers and always gives his honest and professional advice. And that's exactly why More

by MAXIE640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that Bobby and our team have consistently provided excellent service over the years. We look forward to assisting you with your next Lexus purchase soon!

March 23, 2025

Everything was excellent Valet service was great and the car service was beyond my expectations. The only complain I have that car wasn’t washed or vacuumed. This is my 3rd Lexus and it’s happened th More

by IVERBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet person who picked up and brought back my car. Don’t know the name
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the valet and car service exceeded expectations, but we're sorry about the missed wash and vacuum this time around. We appreciate your loyalty as a returning customer and will work on ensuring it doesn't happen again in future visits!

March 23, 2025

great service overall. love it. ni issues at all. will highly recommend it to everyone More

by ALEGRIASBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! Safe travels!

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