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Lexus of North Miami

North Miami, FL

4.6
3,265 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,265 reviews

April 28, 2025

The service was professional. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience. More

by jodi.kurzweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

Jodi, we're delighted to hear about your positive experience with our team at Lexus of North Miami. Thank you for sharing your feedback!

April 28, 2025

It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incre More

by doannis4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're delighted to hear that Jaker and Anthony made your experience at Lexus of North Miami feel like home. We appreciate your kind words about our team!

April 28, 2025

The service was great andd fast. My service advisor, Jonathan was very prompt and polite. More

by MEMITO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 29, 2025 -

Lexus of North Miami responded

Thank you for recognizing our commitment to 5-star service at Lexus of North Miami. Safe travels ahead!

April 27, 2025

Excellent help and service from Bobbie. Everything has been explained. He even went to my car to check on some functions. More

by l_rotenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobbie provided excellent service and went the extra mile for you at Lexus of North Miami. Thanks for sharing your experience!

April 27, 2025

Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and t More

by cecygraveran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jorge and Danielle made your experience at Lexus of North Miami exceptional. Thank you for recommending our team, and enjoy your new purchase!

April 27, 2025

What a terrible Lexus dealership by par ! !! Long hours of waiting without your assigned service advisor updating with what's going on with your car. Too bad that I spent a lot of money on t More

by Keleko Cartano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lexus of North Miami responded

Keleko, I'm sorry to hear about your experience with the service department. We strive for excellent communication, and it's clear we fell short during your visit. We'll be sure to address this with our team moving forward. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 27, 2025

Don't go there for a paint job. They don't sand or buff, at least they didn't do it on my car and now my car is hazy. More

by Chrissyc8479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
Apr 28, 2025 -

Lexus of North Miami responded

Chrissy, I'm sorry your vehicle's paint job fell short of expectations. We strive for quality and want to ensure you feel satisfied with our service. Please reach out so we can address this issue together. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 26, 2025

Just had my car inspected here and it was a really smooth experience. What made it even better was the cafe on site — they had some great options for quick bites while I waited, which was super convenient. O More

by Alyxinwndrland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that your inspection experience at Lexus of North Miami was smooth and enjoyable! It's great to know the on-site cafe added convenience while you waited. Thanks for sharing your positive feedback with us!

April 26, 2025

Kudos to my service advisor Bobby. He’s the best. He is courteous, friendly, knowledgeable and always asking how is my wife and son. He’s a good person. Thank you Bobby. More

by wapiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Bobby at Lexus of North Miami! We're delighted to hear that he provided such courteous and friendly service. We appreciate your kind words and look forward to serving you again in the future!

April 26, 2025

Excellent in every way . My service advisor Cristy was very caring and professional . Thank you More

by EDGAR O CUBILLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristy service advisor
Apr 29, 2025 -

Lexus of North Miami responded

We are glad to hear that Cristy provided such attentive service. Thanks for choosing Lexus of North Miami!