Lexus of North Miami

The staff were all very professional and completed my repair work. Since they were a little late they agreed to deliver my car back to me. Thank you Lexus of Miami. repair work. Since they were a little late they agreed to deliver my car back to me. Thank you Lexus of Miami. More

Excellent service and service provider car was cleaned time was as advised easy and good time was as advised easy and good More

Excellent service. He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few question He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few questions and he replied back. immediately and notified me 2 days later that my car was ready for pick up. Simply the best! More

Semon is always great. Hardly no wait time. Service was completed expeditiously. Pick up was effortless. Hardly no wait time. Service was completed expeditiously. Pick up was effortless. More

Bobby is the BEST! He is always taking care of every little detail of my car and is such a nice experience to visit him. He is very knowledgeable on technical topics an He is always taking care of every little detail of my car and is such a nice experience to visit him. He is very knowledgeable on technical topics and such a great person! More

Thanks to the flexibility & consideration of Gus Arcon (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another car - thanks to Gus..Good price, good sale, easy purchase. Exceptional service finalizing sale from Luke! Gus & Luke epitomize exemplary customer service and their attributes is what brings customers back. Excellent job! More

Nice doing business with Luke Smigiel, he very professional and nice to deal with.. A lot experience with this dealership. professional and nice to deal with.. A lot experience with this dealership. More

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown her buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. More

Employees at the dealership were professional and welcoming. They made you feel special especially Jonathan from service and Mr Nelson welcoming. They made you feel special especially Jonathan from service and Mr Nelson More

Bobby was very helpful with servicing our vehicle. Also we did not have to wait long. Also we did not have to wait long. More