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Lexus of North Miami

North Miami, FL

4.6
3,285 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,286 reviews

February 11, 2025

Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced. More

by anthoniquemturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric provided you with excellent service at Lexus of North Miami. Thank you for sharing your experience!

February 11, 2025

VERSY SATISFIED AND HAPPY AND VERY COURTEOUS EMPLOYEES I WOULD RECOMMEND ANYONE TO COME THERE More

by bigwheelcycles@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

February 10, 2025

BEST SERVICE EVER! !!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!! More

by jreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

We're delighted to hear you had such a fantastic experience with us at Lexus of North Miami! Thank you for the enthusiastic feedback, and we look forward to serving you again in the future.

February 10, 2025

Do Your Self a Favour And Do Not Do Business With This Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin C More

by noor jaradat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir Keslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

I'm truly sorry to hear about your experience. We take these matters seriously and it's concerning to read about the issues you faced with our team members. Your feedback is invaluable, and we would like the opportunity to address this situation further. Please feel free to reach out directly so we can discuss how best to resolve your concerns. Thank you, Brittany Stillwell - Customer Relations Manager 786-528-3788

February 10, 2025

I’m very happy for meeting with a phenomenal sales person her name is Keila Tejada. She is professional and very caring! I’m very satisfied with Finance department too. . Was a pleasure to meet Ramon, More

by MPAEZ172622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Keila and Ramon provided such a professional and caring experience at Lexus of North Miami. We're delighted you had a positive interaction with our sales and finance teams. Thank you for sharing your satisfaction!

February 10, 2025

Excelente atención y servicio. No tuve que esperar mucho . El personal muy amable y profesional. More

by LETICIATIRADO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

Gracias, Leticia, por las 5 estrellas para el equipo de Lexus of North Miami! Lo apreciamos mucho.

February 10, 2025

Eric and the team, as always, did a very professional job. They were courteous and knowledgeable More

by stevepkingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 10, 2025 -

Lexus of North Miami responded

We are glad to hear that Eric and the Lexus of North Miami team have provided professional and knowledgeable service. See you next time!

February 09, 2025

I made the appointment quite in advance just to make sure I get a loaner. Even though I called to verify the day before, they still didn’t have a car for me and they tried to just do the work quick and unpro More

by INAVOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Feb 10, 2025 -

Lexus of North Miami responded

It's disappointing to hear about your experience with the loaner car and service. We strive for professionalism and efficiency, so it's concerning that we fell short during your visit. Please reach out at your convenience so we can address this issue properly and ensure a better outcome next time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 09, 2025

Erck is awesome with explaning the work that will be done at my car and why it is important. More

by FMMONZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 10, 2025 -

Lexus of North Miami responded

We are delighted that you had such a positive experience with Erick! Thank you for choosing Lexus of North Miami and for sharing your support. Drive safely!

February 09, 2025

Excellent service , specially the sales person Jose Figueroa very smoothly transaction, very professional would greatly recommend. Thank you once again 🙏 More

by MARITZAMORALES39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jose provided you with excellent service and a smooth transaction at Lexus of North Miami. Thank you for recommending us!

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