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Lexus of North Miami

North Miami, FL

4.6
3,370 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,370 reviews

February 05, 2025

Andrew Verneuil at Lexus North Miami provided outstanding service—knowledgeable, professional, and truly dedicated to customer satisfaction. He made the car-buying process seamless and enjoyable. Highly reco More

by martinm64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

Martin, we're delighted to hear that Andrew made your experience at Lexus of North Miami seamless and enjoyable. Thank you for the recommendation!

February 05, 2025

Ronald my advisor is really great at what he does! Every time I come in, he makes sure all my services for my vehicle is being taken care of. Thank you for providing excellent customer service! More

by sarah Exantus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ronald consistently provides excellent service for you at Lexus of North Miami! Thank you for sharing your experience, and we look forward to assisting with all your future vehicle needs.

February 05, 2025

Very detailed explanation of service provided. car was ready when promised. Complimentary snack and coffee in the cafe while you wait is much appreciated. Great experience over all. More

by Mikhail Braverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus of North Miami responded

Mikhail, we're delighted to hear you had a great experience with us at Lexus of North Miami! Thank you for highlighting the detailed service and amenities. We look forward to serving you in the future!

February 04, 2025

The experience was great Our sales person Erez was exceptional, helpful and knowledgeable and not pushy Thanks to him I’m happy with my new Lexus More

by adam.bo
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

We're delighted to hear that Erez provided exceptional service during your visit to Lexus of North Miami. It's fantastic that you're happy with your new Lexus, and we appreciate you sharing this positive experience!

February 04, 2025

Excellent servce everytbing was done efficiantley Very happy with my purchase. Will recommend Erez to all my friends. More

by adam.bo
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that Erez provided excellent service and made your purchase a happy one. We appreciate the recommendation!

February 04, 2025

Jose Figueroa was perfect for us As he also sold me my wife’s car a few years ago Give him a raise He’s great More

by steve970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We're delighted to hear that Jose provided such excellent service at Lexus of North Miami. We'll be sure to pass along your kind words and appreciation!

February 04, 2025

Bobby is the worst service employee I have ever met. He lied constantly and tried to trick me into believing that there was more being done to my car than there actually was. He tried to trick my husban More

by sandgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience with our team. This is not the level of professionalism and transparency we strive for, and I apologize for any distress caused during your visit. We take feedback like this seriously, and I'd appreciate the opportunity to discuss it further with you so we can address these concerns appropriately. Please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 04, 2025

Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price More

by nancymdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosaly Bermudez
Feb 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your wonderful experience with us at Lexus of North Miami! We're delighted to hear that our team provided a standout car-buying journey and helped you find the perfect Lexus NX F-Sport. Enjoy every mile in your new ride!

February 04, 2025

Best service ever! !! was very patient and explain everything to us, I love my car, thank you!! More

by adam.boudin
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lexus of North Miami responded

Adam, congrats on your new car, and thank you for the five-star review! We are so glad you received standout service from our team.

February 03, 2025

Eric was great! Explained everything clearly and assisted me with the whole process in a kind way. More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Feb 04, 2025 -

Lexus of North Miami responded

Melody, thank you for sharing your kind regards for Eric and leaving Lexus of North Miami a five-star review!

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