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Lexus of North Miami

North Miami, FL

4.6
4,237 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,237 reviews

August 22, 2025

The quality of service and repairs were top notch! Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. E More

by MARYANN1700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Deena, Michael, and our team! We are thrilled to hear your car looks amazing and all your concerns were thoroughly addressed. Safe travels from the entire team at Lexus of North Miami!

August 22, 2025

I went for in for a recall and a oil change and to get my tires rotated. Everything seemed to go great until I checked my tire pressure a few days after getting my tires rotated and I was stunned, because be More

by zman1325
Workmanship
Recommend Dealer
No
Employees Worked With
Sermon
Aug 25, 2025 -

Lexus of North Miami responded

I apologize for the oversight during your recent visit. It's disappointing to hear that we may have missed an important step in servicing your vehicle, and I understand how frustrating this must be. We should have followed up on our promise to investigate further, so please reach out at your convenience so we can address this issue properly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

Oct 19, 2025 -

zman1325 responded

I bought my car at your dealership and the whole experience between buying the car and the service department + customer service department has been very disappointing. I did not even want to respond to this email. Im sure that what happened to me probably goes on all the time, its just nobody has noticed it. There is no way this is a first time thing. Most people that gets service knows nothing about cars so they would not notice but I used to work on cars and motorcycles. You guys are a Lexus dealership I expect quality and great customer service. Now just thinking about it they could have just put a new sticker on my windshield without changing my oil. Its hard to trust your service department. When I start my car up a wrench emblem comes on next to my mileage and then it goes out, Im guessing its something that you guys needed to reset after service. If you want to make it up to me give me 2 free oils with filter changes and 2 tire balance and rotations in the next 2 years. Because I only average 5 thousand miles a year. So that would give me 1 oil change and tire service per year for 2 years. I did not respond publicly to your response. I hope you can appreciate it. I think that I should get a refund for my tire rotation that I didn't get. Thank you for your response.

August 22, 2025

The service was very well done on my Lexus, and the service consultant, Ronald Campos, was very helpful. More

by IGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
Aug 25, 2025 -

Lexus of North Miami responded

We’re delighted to hear that everything went smoothly! Thank you for choosing Lexus of North Miami and for sharing your appreciation for Ronald. See you next time! Safe travels!

August 22, 2025

Amazing! Going to do my service is always a great experience, comfortable, and everyone is very welcoming More

by ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of North Miami responded

Hi Ingrid, we're happy to hear our service team makes your visits so seamless! Thank you for choosing Lexus of North Miami as your trusted dealer! See you next time!

August 21, 2025

Great dealership from sales to service xxx XXX XXX. XXX xxx xxx XXX. XXX xxx More

by Buckley.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of North Miami responded

This review means a lot to us! Thank you for choosing Lexus of North Miami.

August 20, 2025

Bobby is the best! I appreciate everything he and his service team do for me. Thank you! More

by RSCHUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Lexus of North Miami responded

Thank you for sharing a positive review of Bobby and Lexus of North Miami!

August 20, 2025

Bobby is a pro. Great client service. Grateful to work with him and the team More

by wschuchts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Lexus of North Miami responded

We are thrilled that you had such a positive experience with Bobby! Thank you for choosing Lexus of North Miami.

August 20, 2025

What a beautiful experience I've had with Lexus of North Miami. Ronald has been very helpful, knowledgeable, and pleasant to work with. I am so thrilled with my beautiful Burgandy 2025 ES 350. (My Dream Car More

by dianemejia22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Andrew, Danielle, & Fernando
Aug 22, 2025 -

Lexus of North Miami responded

Congratulations on your 2025 ES 350, Diane! We’re thrilled to hear that our Lexus of North Miami team made the process seamless and enjoyable. Your dream car is in great hands! Safe travels!

August 20, 2025

They were wonderful! The entire process was fast and efficient. Everything was very clear from the beginning and they were very accommodating. More

by CHRISTINA.SAAVEDRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your 5-star review, Christina! We really appreciate your kind words regarding our process. See you again at Lexus of North Miami!

August 19, 2025

Amazing dealership! ! From the day I purchased my car there to all the times I’ve gone in for service Simon always takes care of everything and I’m out of there within th More

by JANICE.PB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Aug 21, 2025 -

Lexus of North Miami responded

Thanks for sharing your kind feedback about Simon and our team, Janice! We look forward to welcoming you back to Lexus of North Miami for all of your future automotive needs. Safe travels!

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