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Lexus of North Miami
North Miami, FL
4,322 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,322 reviews
August 17, 2025
Great service Bobby is the best. . Would recommend the service there to all of my friends. . Would recommend the service there to all of my friends. More
by sanfordsimon
Verified Customer
August 17, 2025
Excellent customer service from one of the collision employee named Arlene. She guided me and made it easy for me for service as well as fix the issue with the hood. Thanks Arlene. employee named Arlene. She guided me and made it easy for me for service as well as fix the issue with the hood. Thanks Arlene. More
by shajayd
Employees Worked With
August 17, 2025
Bobby is the best! As a longtime Lexus customer had another wonderful service experience in North Miami. You can't go wrong working with Bobby As a longtime Lexus customer had another wonderful service experience in North Miami. You can't go wrong working with Bobby More
by oren.moskowitz
Employees Worked With
August 17, 2025
I’m writing to share my recent experience at your dealership on May 30th, which unfortunately fell short of my expectations and what I’ve come to associate with the Lexus brand. I was assisted by dealership on May 30th, which unfortunately fell short of my expectations and what I’ve come to associate with the Lexus brand. I was assisted by Velianet Hernandez in my search for a Lexus ES 350, preferably in blue or black. While inventory was limited, Velianet encouraged me to consider a hybrid model, which I eventually agreed to after considerable discussion around pricing. However, after reaching a deal, I experienced a significant delay before meeting with your finance department. My time with Todd Tarczynski, the finance representative, was particularly disappointing. His demeanor came across as passive-aggressive and condescending. As a first-time Lexus buyer, I had a few basic questions about the financing documents, but Todd seemed unwilling to explain anything thoroughly. When I had trouble using the Docusign tablet, his comment—“92-year-old women use it perfectly fine, so why would you have trouble?”—felt dismissive and inappropriate. This kind of treatment was disheartening and made what should have been an exciting day quite stressful. This purchase held sentimental value to me. My late mother, who passed from cancer two years ago, always spoke fondly of her Lexus and the exceptional service she received at other dealerships. Sadly, my experience did not reflect that same level of care. Additionally, after receiving the car, I discovered that important safety features such as the Blind Spot Monitor (BSM) were not activated, and the navigation system had not been set up. I am 2 months in and I keep finding stickers all over the car, and the car was given to me dirty with spots and marks everywhere. I was also not informed about included items like the key protectors. These are details I would expect a premium dealership to address thoroughly before sending a customer on their way—especially when safety is concerned. Overall, the treatment I received did not align with the high standards I associate with Lexus. I’m hoping you take this feedback seriously and work toward ensuring that future customers have a more thoughtful and respectful experience. More
by Sydneyanazco
August 15, 2025
Amazing experience with dealership. The team was welcoming, knowledgeable, and went above and beyond to help me find exactly what I was looking for. The entire process was smooth, trans The team was welcoming, knowledgeable, and went above and beyond to help me find exactly what I was looking for. The entire process was smooth, transparent, and stress-free. I’m extremely happy with my purchase and highly recommend them to anyone looking for excellent service and a great deal. More
by Lisandra Hernandez ernandez
August 15, 2025
All staff was amazing and very attentive. They were getting me the best deals. The facility is amazing as well They were getting me the best deals. The facility is amazing as well More
by ella_gatewood
Employees Worked With
August 15, 2025
'We've been with Lexus since 1996, and up to now this year 2025 we have always had enjoyed the satisfaction of driving these beautiful vehicles with comfort and security. 'the Lexus team from the sales year 2025 we have always had enjoyed the satisfaction of driving these beautiful vehicles with comfort and security. 'the Lexus team from the sales team (Mr. Erez who welcomed us and assisted us with the amazing LS500) To the finance team (Mr. Maurricio who assisted us with a great maintenance deal and my very own Lexus Pursuits Visa) and last but not lease the service team (Mr. Ronald most helpful, professional and knowledgeable. Keep up the good work! More
by RHONDABAIN
