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Lexus of North Miami
North Miami, FL
3,285 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,285 reviews
September 15, 2024
This dealership was courteous and professional. Our salesman was also very nice to us and let us test drive what we were interested in. Our salesman was also very nice to us and let us test drive what we were interested in. More
by kazi.abedin95
Verified Customer
September 15, 2024
I went to Lexus North Miami Beach yesterday to have my RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn' RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn't solve it. They told me that everything is fine. And it is. Why will I open it and I have to close it manually? I don't think they gave me the solution. Today I still have the same problem in heavy rain. More
by hmflores
September 14, 2024
Awesome customer service, Isaac was awesome, very clean and alot of cars to see! Would definitely recy and alot of cars to see! Would definitely recy More
by cuquiroman
September 14, 2024
Our experience was very good , received a detail explanation about the car we are looking and offer the possibility to drive.the only problem is the inventory. And we have to wait for a delivery.. T explanation about the car we are looking and offer the possibility to drive.the only problem is the inventory. And we have to wait for a delivery.. Thanks to Jhan Suarez for be and excellent salesman… And finally help us to obtain a good deal. , More
by Luisacosta
Employees Worked With
September 14, 2024
Jade was excellent, knowledgeable and professional from beginning to end. She guided me seamlessly through the entire experience with ease and when she could tell I was trepidatious she worked with me to beginning to end. She guided me seamlessly through the entire experience with ease and when she could tell I was trepidatious she worked with me to calm my nerves. More
by jmarch1
Employees Worked With
September 14, 2024
The best in miami, Lexus of north Miami is the best, I love this place love this place More
by paulomartha
September 13, 2024
Good guy. (Terry Bean). Second third car we bought from him. Hope to deal with inthe future. Mike Kohn (Terry Bean). Second third car we bought from him. Hope to deal with inthe future. Mike Kohn More
by CAMINAST
Employees Worked With
September 13, 2024
Muy atento siempre. Tratando de. Complacer al Cliente Muy complacido. Me siento muy complacido con el vendedor Efraín gracias Tratando de. Complacer al Cliente Muy complacido. Me siento muy complacido con el vendedor Efraín gracias More
by yoset1988
Employees Worked With
September 13, 2024
Excellent experience, easy transaction. Very competitive pricing, paperwork was easy and quickly. Delivery was excellent. Very competitive pricing, paperwork was easy and quickly. Delivery was excellent. More
by alfredofrohlich
September 13, 2024
My 5-star rating is specifically based on my experience with Efrain Ponce. He is extremely accommodating (even of special needs of his customers), personable, and forthright. His service is superb, and h with Efrain Ponce. He is extremely accommodating (even of special needs of his customers), personable, and forthright. His service is superb, and he does his utmost to make his customers comfortable and to provide a pleasurable experience. He is efficient and respectful of the customer's time and needs. He interacts beautifully and listens well, in contradistinction to many dealership sales reps who are script regurgitators and only pretend to listen. Efrain is the best. To be frank and clear, I do not have an equally high opinion of the dealership management in general. On each occasion that I have transacted with Lexus of North Miami, I have been subjected to deceptive practices by management, which I have ultimately been able to overcome and avoid by virtue of my own vigilance. Not to say that Lexus of N. Miami is unique in this regard - my experience with all auto dealerships has been similar. All told, I put up with the nonsense because of the superior service provided by Efrain Ponce. In an era where there has been tremendous degradation and depersonalization of corporate customer service, generally, I appreciate the consummate professionalism of Efrain all the more! I am also giving a 5-star rating for Abe Oma (finance) and also laud his professionalism. More
by Hlevineesq
