Sierra Hendricks

Probably one of the best experiences I have had since I last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. F last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. From the moment I arrived, Diego, the manager made the experience exceptional. He immediately greeted me and connected me with Constantine, an outstanding sales representative who was incredibly knowledgeable, patient, and never once made me feel pressured. He let me test drive as many cars as I wanted and took the time to answer every single question thoroughly. I also want to recognize Sierra, who responded to my online inquiry with excellent communication from the start. She even delivered my car to my home and helped me get everything set up, which truly went above and beyond. The entire process felt effortless and professional. I was treated with genuine care and given the royal treatment from beginning to end. Not only did I get an amazing deal on my new car but I got top dollar for my trade-in. I Highly recommend Diego and his entire team at Lexus of North Miami — this is how car buying should be done! More

by carolinegreenhouse Verified Customer Verified Customer

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I had a great experience communicating with my sales representative, Isaac Rodriguez. Toward the end of the process, Sierra Hendricks stepped in to finalize everything while Isaac was on vacation, and s representative, Isaac Rodriguez. Toward the end of the process, Sierra Hendricks stepped in to finalize everything while Isaac was on vacation, and she provided excellent service. She kept me informed at all times about the status of the car and was very helpful in explaining the car’s settings. The only moment I felt uncomfortable was with someone from the credit department, who didn’t seem interested in helping resolve an issue that resulted from an error on their part. More

by julesrod64 Verified Customer Verified Customer

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I had a very smooth and pleasant experience with Sierra and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. More

by Rosy V Verified Customer Verified Customer

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Great service. Great people to deal with. Great ambience, very clean place. Beautiful cars, loved Daniela and the young girl who took care of us Great people to deal with. Great ambience, very clean place. Beautiful cars, loved Daniela and the young girl who took care of us More

by SAMBERGVIOLET Verified Customer Verified Customer

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Very precise and excellent service. Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! More

by joseotalora Verified Customer Verified Customer

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Sierra was absolutely amazing! !! I’m so grateful for her and everything she did to help me purchase my Lexus. She guided me through every single step of the process and made everyt !! I’m so grateful for her and everything she did to help me purchase my Lexus. She guided me through every single step of the process and made everything feel easy and clear. She was incredibly kind, never pushy, and took the time to explain every detail about the financing and the car itself. She was so patient, so sweet, and truly cared about making sure I felt comfortable with my decision. Her customer service and expertise were outstanding. I couldn’t be happier with my purchase, and I genuinely cannot recommend her enough. Thank you so much, Sierra. I’m beyond grateful!!🥰 More

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Sierra,was extremely attentive made the process a breeze,best vehicle purchase I've experienced breeze,best vehicle purchase I've experienced More

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Excellent experience purchasing remotely from dealership, despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. More

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Sierra was the best - she made this an incredibly easy purchase. I could not be happier! purchase. I could not be happier! More

by carolinecyko22 Verified Customer Verified Customer

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The entire process was overall easy going. Working with Sierra, Matthew, and Todd was a great experience and that's why I ultimately went with Lexus of North Miami over the other South FL deal Working with Sierra, Matthew, and Todd was a great experience and that's why I ultimately went with Lexus of North Miami over the other South FL dealers. More

by sgx99 Verified Customer Verified Customer

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