Sierra Hendricks

Rude treatment and pressure tactics are some of the issues that made my experience horrible. i hope management reviews how the finance department communicates with customers and works to improve transp issues that made my experience horrible. i hope management reviews how the finance department communicates with customers and works to improve transparency and better customer service. More

by INFO@TAXABILITYFL.COM Verified Customer Verified Customer

Report | Print

Sierra Hendricks is a super star! ! Her communication throughout the entire process was prompt, thorough, informative, & courteous. She was always approachable & went the extra mile to ! Her communication throughout the entire process was prompt, thorough, informative, & courteous. She was always approachable & went the extra mile to be sure all of my questions were answered. Sierra transmitted vehicle photos/videos & openly pointed out scratches on a CPO vehicle I was considering in advance of my visit. There were zero surprises. Everything was as expected when we drove 4 hours to purchase the car. The deal we agreed upon via text was exactly the deal I received in person. Sierra gave me a wonderful orientation of the vehicle, drove around with me, programmed my phone, & had my vehicle prepped perfectly. Sierra also followed up with me the next day after my purchase to be sure everything was going well. Sierra’s integrity is stellar! So impressive! Also, my entire experience at Lexus of North Miami was the absolute best car purchasing experience in my life! Everyone was so helpful & kind. I will proudly wear Lexus hat & shirt & use the Lexus cups from Sierra. I have already told several family & friends about my positive experience at Lexus of North Miami. And the bonus was those fabulous homemade empanadas they make in their food reception area! This place is the Taj Mahal of dealerships. Love Sierra & Lexus of North Miami!! Gold Standard!! More

Report | Print

Rodolfo was very knowledgeable and helpful with my purchase. I look forward to future business with this dealership! purchase. I look forward to future business with this dealership! More

Report | Print

Probably one of the best experiences I have had since I last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. F last leased my BMW. Let's begin by saying that I drove 50 minutes to Lexus of North Miami because they were the best at responding to my inquiries. From the moment I arrived, Diego, the manager made the experience exceptional. He immediately greeted me and connected me with Constantine, an outstanding sales representative who was incredibly knowledgeable, patient, and never once made me feel pressured. He let me test drive as many cars as I wanted and took the time to answer every single question thoroughly. I also want to recognize Sierra, who responded to my online inquiry with excellent communication from the start. She even delivered my car to my home and helped me get everything set up, which truly went above and beyond. The entire process felt effortless and professional. I was treated with genuine care and given the royal treatment from beginning to end. Not only did I get an amazing deal on my new car but I got top dollar for my trade-in. I Highly recommend Diego and his entire team at Lexus of North Miami — this is how car buying should be done! More

by carolinegreenhouse Verified Customer Verified Customer

Report | Print

I had a very smooth and pleasant experience with Sierra and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. More

by Rosy V Verified Customer Verified Customer

Report | Print

Great service. Great people to deal with. Great ambience, very clean place. Beautiful cars, loved Daniela and the young girl who took care of us Great people to deal with. Great ambience, very clean place. Beautiful cars, loved Daniela and the young girl who took care of us More

by SAMBERGVIOLET Verified Customer Verified Customer

Report | Print

Very precise and excellent service. Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! More

by joseotalora Verified Customer Verified Customer

Report | Print

Sierra was absolutely amazing! !! I’m so grateful for her and everything she did to help me purchase my Lexus. She guided me through every single step of the process and made everyt !! I’m so grateful for her and everything she did to help me purchase my Lexus. She guided me through every single step of the process and made everything feel easy and clear. She was incredibly kind, never pushy, and took the time to explain every detail about the financing and the car itself. She was so patient, so sweet, and truly cared about making sure I felt comfortable with my decision. Her customer service and expertise were outstanding. I couldn’t be happier with my purchase, and I genuinely cannot recommend her enough. Thank you so much, Sierra. I’m beyond grateful!!🥰 More

Report | Print

Sierra,was extremely attentive made the process a breeze,best vehicle purchase I've experienced breeze,best vehicle purchase I've experienced More

Report | Print

Excellent experience purchasing remotely from dealership, despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. More

Report | Print