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Lexus of North Miami - Service Center

North Miami, FL

4.5
976 Reviews

976 Reviews of Lexus of North Miami - Service Center

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April 28, 2025

The service was great andd fast. My service advisor, Jonathan was very prompt and polite. More

by MEMITO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 29, 2025 -

Lexus of North Miami responded

Thank you for recognizing our commitment to 5-star service at Lexus of North Miami. Safe travels ahead!

April 28, 2025

The service was professional. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience. More

by jodi.kurzweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

Jodi, we're delighted to hear about your positive experience with our team at Lexus of North Miami. Thank you for sharing your feedback!

April 27, 2025

What a terrible Lexus dealership by par ! !! Long hours of waiting without your assigned service advisor updating with what's going on with your car. Too bad that I spent a lot of money on t More

by Keleko Cartano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lexus of North Miami responded

Keleko, I'm sorry to hear about your experience with the service department. We strive for excellent communication, and it's clear we fell short during your visit. We'll be sure to address this with our team moving forward. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 27, 2025

Excellent help and service from Bobbie. Everything has been explained. He even went to my car to check on some functions. More

by l_rotenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobbie provided excellent service and went the extra mile for you at Lexus of North Miami. Thanks for sharing your experience!

April 27, 2025

Don't go there for a paint job. They don't sand or buff, at least they didn't do it on my car and now my car is hazy. More

by Chrissyc8479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
Apr 28, 2025 -

Lexus of North Miami responded

Chrissy, I'm sorry your vehicle's paint job fell short of expectations. We strive for quality and want to ensure you feel satisfied with our service. Please reach out so we can address this issue together. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 26, 2025

Kudos to my service advisor Bobby. He’s the best. He is courteous, friendly, knowledgeable and always asking how is my wife and son. He’s a good person. Thank you Bobby. More

by wapiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Bobby at Lexus of North Miami! We're delighted to hear that he provided such courteous and friendly service. We appreciate your kind words and look forward to serving you again in the future!

April 26, 2025

Excellent in every way . My service advisor Cristy was very caring and professional . Thank you More

by EDGAR O CUBILLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristy service advisor
Apr 29, 2025 -

Lexus of North Miami responded

We are glad to hear that Cristy provided such attentive service. Thanks for choosing Lexus of North Miami!

April 26, 2025

Just had my car inspected here and it was a really smooth experience. What made it even better was the cafe on site — they had some great options for quick bites while I waited, which was super convenient. O More

by Alyxinwndrland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that your inspection experience at Lexus of North Miami was smooth and enjoyable! It's great to know the on-site cafe added convenience while you waited. Thanks for sharing your positive feedback with us!

April 25, 2025

The service department was great and the girls in the body shop kept me informed of the progress of my repairs and the final result came out great. More

by barry39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lexus of North Miami responded

Barry, we're delighted to hear that our service department and body shop team at Lexus of North Miami kept you well-informed and delivered great results. Thanks for sharing your experience!

April 25, 2025

Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

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