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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,104 Reviews

1,104 Reviews of Lexus of North Miami - Service Center

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June 30, 2025

Excellent service and Bob is great , coffee is delicious and receptionists are sweet . Very convenient location More

by laeisdorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the service and amenities at Lexus of North Miami. Bob and our team appreciate your kind words! Looking forward to seeing you again soon!

June 29, 2025

The service was not extensive but it went well. Bobby, my service advisor , is always a pleasure to deal with. More

by CIB41
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

We're glad to hear that your service experience went smoothly at Lexus of North Miami. It's great to know Bobby provided you with excellent assistance!

June 29, 2025

Perfect service, I appreciate it Exactly recommend your service Thank you so mush for everything See you next time More

by niyazkuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're elated to hear that you had a great experience with Lexus of North Miami. Looking forward to seeing you again soon!

June 29, 2025

It took 3 hours to chain the oil and rotate the wheels. Was really to much More

by keniaespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

I'm very sorry to hear about the delays you encountered and want to thank you for your patience and understanding. This feedback will be shared with our team for future improvements, and I encourage you to reach out if you'd like to discuss these or any additional concerns further. Best, Ed Rubenfeld - Service Manager - 305-372-3747

June 29, 2025

Excellent! The service was great. The work time completion was swift and smooth. Jonathan Vellon got me a key that works. Thank you More

by Marie R Bleus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Jul 02, 2025 -

Lexus of North Miami responded

Marie, we're happy to hear that Jonathan and the team at Lexus of North Miami provided you with excellent service. Thanks for sharing your experience!

June 28, 2025

I had a great experience working with Jonathan at Lexus. He helped me with a service of my Lexus NX-350. The process took a little longer than expected, but Jonathan remained professional, polite, and respo More

by mimanev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

It's marvelous that Jonathan could provide such attentive service during your visit to Lexus of North Miami. Thank you for recommending him and sharing your positive experience with us!

June 28, 2025

No drama, just good service. C x x x x x x x x x More

by LTPATMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami this review!

June 28, 2025

Excellent service. Service advisor Bobbi is exceptionally good. Always nice to visit the service department. More

by ESTHER1RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're happy to hear that Bobbi and our team at Lexus of North Miami consistently provide excellent service during your visits.

June 28, 2025

They took the car as scheduled and returned it fast and clean. I have been going to this dealership for many years. More

by gnash0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 01, 2025 -

Lexus of North Miami responded

Thank you for your continued trust in Lexus of North Miami! We're elated to hear that our team consistently meets your expectations. Looking forward to serving you again soon!

June 27, 2025

My customer service and overall experience was excellent. Nothing more to say at the present time. More

by rpancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

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