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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews

885 Reviews of Lexus of North Miami - Service Center

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March 16, 2025

My experience was excellent communication was top notch I did repair at this location more than three times and this is my best experience have, I want to say thanks to Deena your personality is the best. More

by devon raynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision department
Mar 17, 2025 -

Lexus of North Miami responded

Devon, we're delighted to hear that Deena and the team at Lexus of North Miami provided you with an excellent experience. Thank you for your continued trust in us!

March 15, 2025

Very good customer service only issue is the wait time for rep. Otherwise good experience More

by GILDAPEREDA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Lexus of North Miami responded

Thank you so much, Gilda! We appreciate your business here at Lexus of North Miami.

March 15, 2025

As usual, prompt attention and excellent service. Eric helped me with all the car issues. Thank you ! More

by rosabenedetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from services. Jorge Frontera from sales.
Mar 16, 2025 -

Lexus of North Miami responded

Rosa, we're delighted to hear that Eric provided you with prompt and excellent service at Lexus of North Miami. Thank you for your kind words!

March 14, 2025

Angel and Yairon went above and beyond to EXCEED MY EXPECTATIONS!!!!! I have a brand new car I’m obsessed with and feel safe having my kids aboard. WORDS CANT EXPRESS MY GRATITUDE!!! I HIGHLY RECOMMEND More

by pamela.zambrano1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yairon and Juan
Mar 14, 2025 -

Lexus of North Miami responded

Pamela, we're delighted to hear that Angel and Yairon exceeded your expectations at Lexus of North Miami! Enjoy every moment with your new car, and thank you for the high recommendation. Safe travels ahead!

March 14, 2025

Excellent service and best deals. Highly recommend it. This is my second car with NM Lexus More

by carlycgrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus of North Miami responded

Thanks so much, Carly. We look forward to your next visit to Lexus of North Miami!

March 13, 2025

Muy buena atencion,respuests a mis dudas,las instalaciones limpias,personal entrenado,rapidez en entrega More

by JKAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnatan Velon
Mar 13, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia con nosotros en Lexus of North Miami. Nos alegra saber que recibió una atención excelente y disfrutó de nuestras instalaciones limpias y servicio rápido. Esperamos verle nuevamente pronto!

March 13, 2025

Great service! ! Nice sales guys, They work with customers to give them the best deals! More

by ANDREASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lexus of North Miami responded

We love seeing 5-star reviews. Thanks, Andreasch!

March 12, 2025

Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorga More

by montserrat.alba.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience you experienced with our valet service. It sounds like we fell short of providing the organized and thorough service you expected, especially regarding your car wash request. We appreciate your feedback and would love to make it right for you; please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 12, 2025

Bobby provided excellent communication for car repair issues. He was available on return calls THANK YOU More

by SOBESY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided excellent communication during your car repair experience at Lexus of North Miami. Thank you for sharing this feedback!

March 10, 2025

Eric took care of everything for my car . He's a gentleman. Had a problem with my phone the technician in tech support plugged my phone in for me-so nice of him. More

by carolid333@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Eric and our tech support team at Lexus of North Miami provided such attentive service. We appreciate your feedback and look forward to assisting you again in the future!

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