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Lexus of North Miami - Service Center

North Miami, FL

4.5
893 Reviews

893 Reviews of Lexus of North Miami - Service Center

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January 23, 2025

Ed, the service manager and the girls in his office (the scheduling department) are excellent. I have been a loyal Lexus customer for my past 4 vehicles and I continue servicing and purchasing my vehicles a More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl in Ed's office who sets up the appointments
Jan 24, 2025 -

Lexus of North Miami responded

Rene, thank you for your loyalty and kind words about Ed and the team at Lexus of North Miami! We're delighted to hear that you've consistently had a reliable experience with us. We look forward to serving you again in the future!

January 23, 2025

I had the pleasure of being assisted by Jose Figueroa during my recent visit and from the moment I stepped in, Jose Figueroa's exceptional service truly stood out. He was not only attentive but also rema More

by Sggarcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Jose provided exceptional service and made your visit enjoyable. Our team takes pride in maintaining high standards, and it's great to know we met your expectations. We appreciate the shoutout and look forward to serving you again!

January 22, 2025

Lexus of North Miami fit me into their busy schedule on a moments notice, and did the work on time for the price we agreed to. My service advisor, Eric Garcia, kept me informed every step of the way. More

by SIESHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Jan 22, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with timely service and clear communication. Thank you for sharing your experience!

January 22, 2025

Todo muy bien organizado buena atención al cliente donde hay varias opciones para poder salir satisfecho. More

by donpupo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Lexus of North Miami. Nos alegra saber que encontró todo bien organizado y disfrutó de un excelente servicio al cliente. Esperamos verle nuevamente pronto!

January 22, 2025

While Eric the service rep was excellent and the drop-off experience was excellent. I needed help with my garage door openers and was told only the IT people can help me when I picked up the car. However, th More

by JEFF@ALISONGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. It's great to hear that Eric and the drop-off process met your expectations, but I'm sorry about the inconvenience with getting assistance for your garage door openers. We aim to provide comprehensive support during every visit, so it's disappointing this wasn't resolved promptly. Please reach out at your convenience so we can address this issue directly and ensure it gets sorted out properly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 22, 2025

This dealer are very comfortable All the employees are very nice and try to help with any inconvenience. Thank you More

by ALEJANDRAVERITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronnie
Jan 23, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team made you feel comfortable and was helpful during your visit. We appreciate the feedback!

January 21, 2025

good,excellent,perfect,very,thank you well done okay come day service hopefully work much More

by jacquesregis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

January 20, 2025

Entering year six of continuous service at Lexus of North Miami, and each and every service visit is handled in timely, courteous, and professional manner. With excellent service maintenance, our Lexus conti More

by tkharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Campos
Jan 20, 2025 -

Lexus of North Miami responded

It's fantastic to hear that you've had such a consistently positive experience with our team at Lexus of North Miami! We're delighted your Lexus is running smoothly and appreciate your continued trust in us.

January 20, 2025

Overall Lexus of North Miami delivered an exceptional service experience. I feel confident knowing my car is in great hands, and I will definitely be returning for all future maintenance needs. Highly re More

by claudia murcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Claudia, we're delighted to hear that you had an exceptional service experience with us at Lexus of North Miami. Thank you for your recommendation and trust in our team! We look forward to assisting with all your future maintenance needs.

January 19, 2025

I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient. More

by somohanol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for fifteen years! We're delighted to hear that our team continues to provide excellent and attentive service. We look forward to serving you in the future!

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