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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,074 Reviews
Call Service Center (305) 372-1100

1,075 Reviews of Lexus of North Miami - Service Center

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April 03, 2025

It was difficult to get timely and transparent-seeming information from our representative. He seemed annoyed at having to answer questions. We left spending a lot of money and wondering if we had been “h More

by laurabdavidoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon
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Apr 23, 2025 -

Lexus of North Miami responded

Laura, I'm sorry to hear about your experience with our service department. We strive for clear communication and helpfulness, so it's concerning that we fell short during your visit. I'd like the opportunity to address this issue directly and restore your confidence in us — please feel free to reach out at any time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 02, 2025

Ronald did an excellent job. The car problem was fixed and Ronald gave me a loaner similar to my car. Thank you! More

by SZ2N
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ronald provided excellent service and resolved your car issue at Lexus of North Miami. It's great to know you were well taken care of with a loaner vehicle too! Thank you for sharing your experience!

April 02, 2025

En lo particular he tenido muy buena experiencia en este Dealer, siento que el personal es muy atento y calificado y el servicio que prestan está a la altura More

by yoandraed90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que nuestro equipo fue atento y calificado durante su visita. Esperamos poder servirle nuevamente pronto, Yoandra!

April 01, 2025

excelente servicio, una atencion muy buena, super contentos y el auto hasta lo lavan y dejan en ecxelente condicion More

by ROCIPA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que está satisfecho con el servicio y la atención recibida, así como con las condiciones de su auto. Esperamos verle pronto!

March 31, 2025

Gus and Bobbi and staff are wonderful to work with. I would highly recomend them for your future puchases More

by hargrp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Masis Collission
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Mar 31, 2025 -

Lexus of North Miami responded

Thank you for the recommendation! We're delighted to hear that Gus, Bobbi, and the team at Lexus of North Miami made your experience a positive one. We look forward to assisting with any future purchases!

March 31, 2025

Kept in contact with updates. Pleasant staff. My car looks like new. Easy exchange from rental to my car. More

by shonene2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
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Apr 01, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with excellent service and kept you updated throughout the process. It's great to know your car looks like new, and we're glad the exchange was smooth!

March 31, 2025

Very pleased with the outcome of my service. My agent went out of his way to come to me in person with updates, instead of just texting me- Thank you, Eric! More

by ROBERTARUBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of North Miami responded

Roberta, we're delighted to hear that Eric provided you with such attentive service at Lexus of North Miami. Thank you for sharing your positive experience!

March 30, 2025

Good service I am happy with the service and help in the dealer Thank you More

by OGARRASTACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you for stopping in for service!

March 29, 2025

Best car dealer in Miami very happy with my purchase it’s amazing love it . More

by usamamalik719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Almonte
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March 29, 2025

Lexus of North Miami is the best. Great service. Great People. Great experience. Highly recommend. More

by jeffrey.aber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of North Miami responded

Jeffrey, we're delighted to hear you had a great experience with us at Lexus of North Miami! Thank you for the high recommendation and kind words about our team.

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