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Lexus of North Miami - Service Center

North Miami, FL

4.5
946 Reviews

946 Reviews of Lexus of North Miami - Service Center

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December 21, 2024

Always a pleasure to visit for maintenance Lexus of North Miami! Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Dec 23, 2024 -

Lexus of North Miami responded

The pleasure is all ours! Thanks for the 5-star review of Lexus of North Miami!

December 21, 2024

Service was handled professionally and the service rep was professional as well. Work time was reasonable More

by levylarry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a professional experience with our team at Lexus of North Miami. Thank you for sharing your feedback, and we look forward to serving you again!

December 21, 2024

Drove in because of battery issue. We immediately met with a service advisor that was able to get my vehicle into the service bay. The waiting area was comfortable, but I’ve never be More

by susanllong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
Dec 23, 2024 -

Lexus of North Miami responded

Susan, we're glad to hear our team at Lexus of North Miami was able to assist you promptly and get you back on the road. We appreciate your feedback about the snack bar and are happy that there were options available for lunch during your visit. Safe travels!

December 21, 2024

This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!! More

by jroit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Congratulations on your newest Lexus from Lexus of North Miami! We appreciate your five-star review of Carlos and our team. Enjoy the ride!

December 21, 2024

Everyone there is consistently very professional and efficient. The dealership is a nice clean environment. That makes for a more pleasurable experience to wait in. More

by wendyrbudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campo
Dec 23, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided a professional and efficient service in a clean environment. We look forward to welcoming you back soon!

December 20, 2024

First time back since Benny has been gone. My new advisor was good. Nothing much to say More

by tekesahing07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 23, 2024 -

Lexus of North Miami responded

We are glad to hear that you had a positive experience with your new advisor here at Lexus of North Miami. See you next time!

December 19, 2024

Great service,very helpful. They did the service and returned car on time. Very happy More

by JanetK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lexus of North Miami responded

We are grateful for your positive feedback about Lexus of North Miami. Thanks so much, Janet!

December 19, 2024

Excellent professional service with good advice and explanations how to understand to keep your car in good condition Thanks to services manager Bobby Rahmani More

by ilal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby Rahmani provided excellent professional service at Lexus of North Miami. Thank you for sharing your experience, and we're here if you need any further assistance!

December 19, 2024

The attention and care from Mr Rahmani is always excellent as well as tha care for my car More

by GARCIAH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Lexus of North Miami responded

Thank you for this wonderful feedback about your time at Lexus of North Miami!

December 18, 2024

Previous good experiences here for years, but my new advisor didn’t hold my loaner when I had called to say I’d be 10-15 late as I was stuck behind an accident More

by eberzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service
Dec 19, 2024 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience with your loaner. We value efficiency and communication, so it's disappointing that this happened despite the call ahead. Please reach out if you'd like to discuss these or any additional concerns further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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