Lexus of North Miami - Service Center

I haf the best experience getting my car fixed. Eric was AMAZING, he lend me a car and help me in every step with my insurance company, he was really the best guidance and everything was solved smo Eric was AMAZING, he lend me a car and help me in every step with my insurance company, he was really the best guidance and everything was solved smoothly. I am really glad I was in the best hands! More

The Sales team is great! Thank you Nelson Paulino. Excellent service and attention to my financial needs. Thank you Nelson Paulino. Excellent service and attention to my financial needs. More

Excellent Customer Service! I have been coming to this dealership, and the service department since I bought the car in 2018. Jimmy the mechanic,( before he retired,) used to wo I have been coming to this dealership, and the service department since I bought the car in 2018. Jimmy the mechanic,( before he retired,) used to work on my car every time I went to the service department. Everyone are very nice and attentive. More

Excellent Service and Sales Department. Luke in Sales and Benny in Service are excellent. It's always a good experience. Luke in Sales and Benny in Service are excellent. It's always a good experience. More

Very attentive service, competent maintenance support. Highly recommend for future purchases and other car-related needs. Highly recommend for future purchases and other car-related needs. More

Excellent, best, fabulous, greatest, biggest, marvelous, amazing, spectacular, astonishing, astounding, incredible, wonderful, remarkable, awesome, exciting, phenomenal, extraordinary, stupendous, unbelieva amazing, spectacular, astonishing, astounding, incredible, wonderful, remarkable, awesome, exciting, phenomenal, extraordinary, stupendous, unbelievable, awe-inspiring, breathtaking, outstanding, thrilling, More

Have been with Lexus of North Miami since I bought my car and am extremely satisfied with the employees as well as the service they have provided me with care. and am extremely satisfied with the employees as well as the service they have provided me with care. More

This dealership was courteous and professional. Our salesman was also very nice to us and let us test drive what we were interested in. Our salesman was also very nice to us and let us test drive what we were interested in. More

Poor customer service. I spent 4 hours just for a duplicate key and a diagnostic test for my NX250 trunk sensor. I was told they didn't have any loaners, so I had to wait t I spent 4 hours just for a duplicate key and a diagnostic test for my NX250 trunk sensor. I was told they didn't have any loaners, so I had to wait there! More

I went to Lexus North Miami Beach yesterday to have my RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn' RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn't solve it. They told me that everything is fine. And it is. Why will I open it and I have to close it manually? I don't think they gave me the solution. Today I still have the same problem in heavy rain. More