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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,026 Reviews
Call Service Center (305) 372-1100

1,026 Reviews of Lexus of North Miami - Service Center

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November 14, 2024

Friendly reception. Quick turnaround. Ronald is always quick to answer our questions and our car is clean and neat More

by vickik18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Nov 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Ronald and the team at Lexus of North Miami provided you with friendly service and a quick turnaround, Vicki. Thank you for sharing your experience, we look forward to assisting you again in the future!

November 13, 2024

My experience was excellent Bobby is always professional, knowledgeable and extremely helpful. He provides exemplary service More

by KOPPELMAN.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Bobby and the team at Lexus of North Miami! We're delighted to know that his professionalism and knowledge made a difference. We appreciate your support!

November 12, 2024

I've been going to Ed Rubenfeld for almost 25 years to service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). More

by LYDIA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and recommendation! We're delighted to hear that Ed has consistently provided excellent service at Lexus of North Miami. We look forward to serving you for many more years!

November 12, 2024

The Service Dept. is very professional. They are very quick to get in and out right away. More

by Annet Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lexus of North Miami responded

All of us at Lexus of North Miami are happy to see this wonderful feedback! Thank you, Annet!

November 12, 2024

They help me to get a new car . Carlos Hernandez is the best .like the car More

by lbjocelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a 4-star review, and congrats on your new car! We are happy to hear that Carlos was the best. Enjoy the ride!

November 12, 2024

The service department always provides the best service with honesty, courtesy, and friendliness. Thank you for everything. More

by Nadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 12, 2024 -

Lexus of North Miami responded

Nadine, thank you for recognizing the exceptional service from our team at Lexus of North Miami! We're delighted to hear about your positive experience and appreciate your kind words.

November 11, 2024

Friendly, honest and fast service. Prices could be cheaper, but overall a very pleasant experience. More

by MiguelBranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in service
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Nov 12, 2024 -

Lexus of North Miami responded

Miguel, we appreciate your feedback and are glad our team delivered five-star service. Thanks for stopping in at Lexus of North Miami!

November 11, 2024

Eric was very helpful in every aspect. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. More

by ARTUROCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful service at Lexus of North Miami! It's great to know everything went smoothly and your car is in excellent shape. Thank you for sharing this feedback with us!

November 11, 2024

Me robaron 1000 dólares y cada vez que hablo para hablar con el gerente nunca está disponible o me devuelven la llamada y nunca sucede More

by Aneleidy Sardinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
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Nov 12, 2024 -

Lexus of North Miami responded

Aneleidy, lamento mucho escuchar sobre su experiencia. Esto no es lo que esperamos para nuestros clientes y me gustaría ayudarle a resolver este problema. Por favor, contácteme cuando tenga un momento disponible. Gracias, Ed Rubenfeld - Service Manager - 305-372-3747

November 11, 2024

Service ctr. was Excellent from dropping off my car to the ease of picking up my car , Outstanding More

by HS9BALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
Report | Print
Nov 11, 2024 -

Lexus of North Miami responded

We're glad our team could make your Lexus of North Miami experience a smooth one! Thank you for the 5-star review.

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