Lexus of North Miami - Service Center

RX350 purchased Mr Todd L was customer oriented and very nice in helping me to purchased my RX 350. I would recommend this dealer to everyone who is buying a vehicle Mr Todd L was customer oriented and very nice in helping me to purchased my RX 350. I would recommend this dealer to everyone who is buying a vehicle. Finance person was Jonathan great guy. Young but smart. More

Best service year in snd year out My husband and i purchased two Lexus in 2010 and only have them serviced at Lexus of North Miami. We totally trust and receive the best service from E My husband and i purchased two Lexus in 2010 and only have them serviced at Lexus of North Miami. We totally trust and receive the best service from Ed and his team I always say that i will return to buy another Lexus from this dealership bc of the great service we receive from the Service Dept More

Best service in Miami I took my car after a small crash and they call me the next day and my car was ready looking like the first day I purchased it. Employees are so prof I took my car after a small crash and they call me the next day and my car was ready looking like the first day I purchased it. Employees are so professional and kind. I am so pleased with them very different to other dealers that I had bad experiences in the past. Not with them. I will only go there in the future and will always recommend them. Thank you! More

my experience was awesome. Got the lease I wanted at the price that I wanted. The sales man and finance Manager worked very hard to help me out. Thank you Got the lease I wanted at the price that I wanted. The sales man and finance Manager worked very hard to help me out. Thank you More

Casual experience I went in to get my battery checked. It had a bad cell so it was replaced. As i waited, it was appraised and i saw a few new models. By the time the c I went in to get my battery checked. It had a bad cell so it was replaced. As i waited, it was appraised and i saw a few new models. By the time the car was ready, i was working in a deal to trade in my older vehicle for a new one. My interest rate was better and i would have the same payments so i left with a new GS. Its my fourth lexus in 10 years and still have the other 2 because they rarely have any problems. The salesman was extremely patient, as was the guy in finance. More

This is the sorriest delear ever This is the worst dealership in the world and Lexus of Pembroke pines. The staff are very rude and nasty I been waiting for a check from them since 08 This is the worst dealership in the world and Lexus of Pembroke pines. The staff are very rude and nasty I been waiting for a check from them since 08/24/2016. ANd everytime I go there they give me the run around. Sorry dealership ever!!!! More

Once again, I end up with another lease!!!! It happened again, I went to service my IS 350 for the 30,000 miles check and left the dealer with still another brand new Lexus throughout my history It happened again, I went to service my IS 350 for the 30,000 miles check and left the dealer with still another brand new Lexus throughout my history with them. . After being greeted and helped by Mr. Julio my service rep, I asked him I wanted to discuss with someone my car lease options. I had 14 months left on my lease, and was interested in getting an SUV so I can take care of my bikes rack situation. He kindly referred me to Nabila I think her name is in finance department who carefully listened to my needs and offered to try her best to get me out of the IS lease and try to lower my payments as well. I expressed my interest in the NX 200t.. She then connected me with Mr. Alex Suarez who took the time to take over my application and was very professional during this whole transition. Long story short, they managed to play with the numbers and with the help of the manager on duty, Mayer they were able to put me on the new loaded NX 200T. Alex was very thorough explaining me every single feature in the new NX and I could not be more appreciative of his kindness and attention. If there was one thing I would have changed about this deal was not asking them at the time about the possibility of getting into the new RX350 lease program. I get to see a couple of those parked in my building garage everyday and man I wish could be driving one of those instead. I hate that feeling, but overall I'm happy with my NX200T and hope it will be good to me for the next years ahead. More

Excellent !!! Usually you expect top level service at a luxury car dealership but had a above and Beyond experience with Usually you expect top level service at a Usually you expect top level service at a luxury car dealership but had a above and Beyond experience with Usually you expect top level service at a luxury car dealership but had a above and Beyond experience with lexus of north Miami dealer. I got the Red Carpet treatment!! Awesome service!!! More

Quality Care, As Usual! I brought my Nx200t in for scheduled maintenance, and as usual the Service Department provided top notch customer service. Richard always has a warm a I brought my Nx200t in for scheduled maintenance, and as usual the Service Department provided top notch customer service. Richard always has a warm and inviting disposition that immediately puts his customers at ease. All of my questions regarding my service was answered thoroughly and in entirety... All in all, there isn't any other place to bring your vehicle besides the service department at Lexus of North Miami! More