Lexus of Orange County

Great spot for service. Everyone is nice and accommodating to your needs. Mike is a great addition to the staff at Lexus. Nice clean, new facility accommodating to your needs. Mike is a great addition to the staff at Lexus. Nice clean, new facility More

Exceptional service, the sales team and all other staff was great. I will definitely be coming back if and when I need another vehicle in the future. was great. I will definitely be coming back if and when I need another vehicle in the future. More

They took care of everything as they said they would. Sales and service department were both customer focused and did what needed to be done to make the situation at hand correct. Sales and service department were both customer focused and did what needed to be done to make the situation at hand correct. More

I got to the dealership late. I looked around for a little bit and decided on a car. The transaction went beyond closing time, but not one soul was grumbling that they had to go. It was such a pleasu little bit and decided on a car. The transaction went beyond closing time, but not one soul was grumbling that they had to go. It was such a pleasure working with Adrian in such a relaxing atmosphere. Adrian is smart, and he knows his work. I had no idea he was fairly new on the job. That was impressive. You don’t feel pressured to buy at this dealership. I appreciate the relaxed approach. I would highly recommend Lexus of Orange County. I am very pleased so far with my new car! More

My service appointment which was made online was to replace (4) tires and a wheel alignment. When I arrived there was no record of my appointment, fortunately I printed my online receipt. It's been m replace (4) tires and a wheel alignment. When I arrived there was no record of my appointment, fortunately I printed my online receipt. It's been my experience if one doesn't have a service appointment the wait time is typically longer. The staff was very pleasant and professional. The job was successfully completed with customer satisfaction. However I was advised via phone that my battery failed, I informed the advisor that this would be my third replacement battery that Lexus performed, due to defect and it should still be under warranty. Upon my return the battery was included on the invoice and the advisor apologetically informed me there was no battery in stock, he would have to contact me in 24-48 hours with an update. Four days later after driving around with a battery I don't have much confidence in, I call for an update and was told it should be available the following day. (Review completed prior to battery installation) More

I’ll start by saying our salesperson, John, was I’ll start by saying our salesperson, John, was wonderful to work with. This was my first car-buying experience where I didn’t feel pressured, deceiv I’ll start by saying our salesperson, John, was wonderful to work with. This was my first car-buying experience where I didn’t feel pressured, deceived, or manipulated by the salesperson. He seems to work at the dealership because he likes his job and stands behind the product. He was quite knowledgeable on the vehicles and consistently professional and courteous. I was appreciative to work with him. Overall, although we spent many hours at the dealership, I always felt that John and whoever he spoke with regarding negotiations, were respectful of our time. John appeared straightforward and exceeded my expectations. I would buy from him again, and would recommend him to others! More

It was AJs first day the day of my purchase. He did an awesome job considering he was literally thrown at me even though he was still navigating through the computer program. Thank you! awesome job considering he was literally thrown at me even though he was still navigating through the computer program. Thank you! More

This is the nicest cleanest Car dealer ever been to. Lexus IS top notch! We’re very happy with our GX 460 after owning an Acura for many years. The people are very courteous and friendly at this dealers Lexus IS top notch! We’re very happy with our GX 460 after owning an Acura for many years. The people are very courteous and friendly at this dealership. More

Melissa and Jason worked with me to purchase my first Lexus. It was great working with them. No pressure to sell me a car like the other dealerships I went to. Lexus. It was great working with them. No pressure to sell me a car like the other dealerships I went to. More

Adrian was the best salesman I’ve ever worked with (at Lexus and other brands)! I went to 3 other dealerships and was exhausted. Adrian brought over the 3 top cars I liked, let me test drive them and then Lexus and other brands)! I went to 3 other dealerships and was exhausted. Adrian brought over the 3 top cars I liked, let me test drive them and then had me choose. Then he sat down and made sure I was in the price range I came for. Little did I know, he worked so hard for the next hour to let me take my car home same day. He even stayed late to make sure everything was ready for me. Thank you so much, Adrian! I now know why I always stay with Lexus. No other car dealerships put in as much effort as Adrian did. He was always happy to help, didn’t complain once. More