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Lexus of Orange County
Middletown, NY
1,458 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,458 reviews
December 16, 2020
Working with Melissa Horan was a great pleasure for me Working with Melissa Horan was a great pleasure for me and my wife, she was very professional, friendly and she got us exactly the car we want it an Working with Melissa Horan was a great pleasure for me and my wife, she was very professional, friendly and she got us exactly the car we want it and I would definitely recommend her to all my friends that want to buy a car. More
by jjdmi
Verified Customer
Helpful December 11, 2020
Friendly staff, made car purchase experience easy and smooth. John was gentlemanly and not pushy at all. My car was ready and waiting for me when we came to pick it up. smooth. John was gentlemanly and not pushy at all. My car was ready and waiting for me when we came to pick it up. More
by b.spalletta12
December 07, 2020
Their willingness to make a deal that I felt comfortable with. My salesman was very knowledgeable about the product. Made every effort to get me a good deal. I’ve dealt with the service dept. before and the with. My salesman was very knowledgeable about the product. Made every effort to get me a good deal. I’ve dealt with the service dept. before and they are very good. Part of the reason I went back to this dealership. Very good experience. More
by butrob
Employees Worked With
Al (don’t know his last name)
December 03, 2020
Received excellent and professional service on my car, within a few hours after my last minute request. What a difference compared to other service departments I have dealt with in the past! I will recomm within a few hours after my last minute request. What a difference compared to other service departments I have dealt with in the past! I will recommend Lexus of Orange County to my friends! More
by janos1
Employees Worked With
December 02, 2020
Great experience. Was quick and met my needs. John was great, wasn’t expecting to drive the car home that very night but he stayed later then needed to help me complete the purchase of the vehicle great, wasn’t expecting to drive the car home that very night but he stayed later then needed to help me complete the purchase of the vehicle More
by marvinrosil17
December 02, 2020
I will not be making anymore purchase with this branch, I did not like the service when I purchased my vehicle recently,the service rep that helped me was very knowledgeable but it was the many different inc did not like the service when I purchased my vehicle recently,the service rep that helped me was very knowledgeable but it was the many different incidents that took place When I went to pick up my vehicle,this is a prestige vehicle but the worst treatment ever. I should have went elsewhere More
by M.N.G
December 02, 2020
We went in chose a car and luckily the numbers worked out so we bought it ! Amazing Staff! They are genuinely interested that you get the best deal possible! so we bought it ! Amazing Staff! They are genuinely interested that you get the best deal possible! More
by Devesh Shah
November 30, 2020
It was a pleasure working with John Roscino. He was professional, knowledgeable and friendly. John found exactly the car I had been looking for! Would recommend this dealership to others. professional, knowledgeable and friendly. John found exactly the car I had been looking for! Would recommend this dealership to others. More
by eknudsen3
November 28, 2020
i went in for a maintenance check and was prepared to wait for my car. However a vehilcle became available and I changed my mind and used it. I woud have to say my whole appointment was GREAT!!! wait for my car. However a vehilcle became available and I changed my mind and used it. I woud have to say my whole appointment was GREAT!!! More
by SPAG1
Employees Worked With
November 25, 2020
Most professional car buying experience we ever had. Everyone did a amazing job this is out first Lexus from this place definitely not the last. Everyone did a amazing job this is out first Lexus from this place definitely not the last. More
by Lukasz Nowinski
