Lexus of Pembroke Pines

Thomas and Mickey made things happen for me. I had my credit union mail a cashier's check and it was delayed by Fed Ex. Mickey and Thomas quickly worked out financing through them having driven 5 hrs fro credit union mail a cashier's check and it was delayed by Fed Ex. Mickey and Thomas quickly worked out financing through them having driven 5 hrs from N FL. The initial unit that I was interested in when getting down there had a minor dent on the left corner panel and the hood. Thomas offered to take a look at another unit for which I purchased. Currently, as the unit I purchased did not have a second key fob, Thomas is working on getting one from near my home at Jax Lexus. Lastly, I had gone down in a rental car and had to return it at Avis in Pembroke Mall, a crazy busy place. Thomas brought me down to drop off. Thomas has been a professional during the entire time and that was appreciated. More

All parties we delt with were knowledgeable and courteous. All our questions were answered And phone calls and concerns promptly attended too. courteous. All our questions were answered And phone calls and concerns promptly attended too. More

I took my car in to get a tire replacement. Everyone in the Service Department was pleasant, helpful and ensured that my time there ran smoothly and quickly. the Service Department was pleasant, helpful and ensured that my time there ran smoothly and quickly. More

the good: The price was right and they have a wide selection of cars to choose from compare to other Lexus dealers. Sales person Ronald was good and handled the sale professionally, but he does not fo selection of cars to choose from compare to other Lexus dealers. Sales person Ronald was good and handled the sale professionally, but he does not follow up on issues that we had with the car. The not so good: The dealership looks a little old and need some work to get updated. Brand new car and it was not well inspected before sale. burnt front fog light and had an ant infestation under the hood. Black Friday gift promised and 3 weeks later we still do not have it. More

Isidro is an excellent service advisor, very friendly and efficient. Overall service was pretty good. efficient. Overall service was pretty good. More

It is good for service but sometimes it make me to wait long by some reasons . long by some reasons . More

I just leased my 4th car from Mike Banko, and I was very happy with the efficiency, speed and value of my new car delivery. Given today's crazy car market trading up on my lease was very well handled. happy with the efficiency, speed and value of my new car delivery. Given today's crazy car market trading up on my lease was very well handled. More

Patrick is extremely knowledgeable. He listens and is not pushy. If you want expert advice and an excellent customer service he is definitely your go to person. His mannerism and professionalism is impeccabl pushy. If you want expert advice and an excellent customer service he is definitely your go to person. His mannerism and professionalism is impeccable! Will recommend Mr. Hew 100 times over! More

Getting my car serviced is always a pleasure. Great customer service and use of a loaner car is so convenient. customer service and use of a loaner car is so convenient. More

Adeel sold my sister a car this year in March and I was with her and remember him because of the treatment she received. Adeel and Chapo took great care of me and Micky the sale manager was amazing he was with her and remember him because of the treatment she received. Adeel and Chapo took great care of me and Micky the sale manager was amazing he was willing to help. If you need a car or just want to upgrade go see Adeel and Chapo they will definitely take good care of you. I mean the absolute best treatment. GO TO LEXUS PEMBROKE PINES!!! More