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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,777 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,777 reviews

December 16, 2021

Fast and easy process, did not take long and the staff was helpful and friendly More

by octavio.figueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REINALDO ENRIQUE RIVERA RAMOS, Alex Guevara
Dec 16, 2021 -

Lexus of Pembroke Pines responded

It's terrific to hear that our team's efforts to make your purchase experience simple and seamless paid off! It was our pleasure to assist you at Lexus of Pembroke Pines, and our whole team wishes you many safe and happy miles in your new ride!

December 16, 2021

Jeff Hernandez is the best Service Advisor in Pembroke Pines and exceeds my high expectations time after time! More

by TIMFAZZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Dec 16, 2021 -

Lexus of Pembroke Pines responded

It is always good to see our team recognized for their hard work! Thank you for sharing how much you appreciated working with Jeff and trusting Lexus of Pembroke Pines with your service needs. Have a great day!

December 16, 2021

Great team! I really enjoyed working with the service advisor and process was smooth and easy More

by JORIESP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Lexus of Pembroke Pines responded

We're pleased to hear you had a great visit with the Lexus of Pembroke Pines service team. Thanks for the kudos!

December 16, 2021

Service team is always friendly and does all of the service that they are expected to do More

by DFLAHERTY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Dec 16, 2021 -

Lexus of Pembroke Pines responded

We're so pleased to hear we're meeting your expectations! The Lexus of Pembroke Pines team always aims to deliver detailed care with a smile, and we're happy we're achieving that. Thank you for the 5 star rating, and we wish you safe travels until we see you next!

December 16, 2021

love lexus of pembroke pines. this is my 3rd car purchasing from them and my second car purchasing with Darren. Ask for Darren directly when you call Pembroke Pines Lexus. 5 star salesman ! More

by MARKHAUS1102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Lexus of Pembroke Pines responded

We appreciate your continued support of Lexus of Pembroke Pines! It means a lot that our commitment to great service stands out to you, and we will let Darren, as well as the rest of the sales team, know you appreciate all the help. Enjoy your new ride!

December 16, 2021

Service department staff is excellent. Fast and reliable service and don't make you waste time. More

by ARMANDO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 16, 2021

Thomas and Mickey made things happen for me. I had my credit union mail a cashier's check and it was delayed by Fed Ex. Mickey and Thomas quickly worked out financing through them having driven 5 hrs fro More

by Chazzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Chaves, Mickey Mehta
Dec 17, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless and efficient purchase experience, and it is wonderful to hear that this was reflected in your time working with Thomas. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

December 16, 2021

Thank you Gonzo for giving detailed answers on all my question and giving opportunity to get the best car in the world More

by maksymtatarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Lexus of Pembroke Pines responded

We're thrilled Gonzo could answer all your questions and make sure you were confident in your car purchase. All of us at Lexus of Pembroke Pines wish you all the best in your new ride. Please let us know if there is anything we can do for you down the road. Take care!

December 15, 2021

It is good for service but sometimes it make me to wait long by some reasons . More

by tuanduong10081993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing some candid feedback. We value the time our guests lend to us to complete their service, and we will remain focused on providing efficient care. We hope you'll continue to rely on Lexus of Pembroke Pines for quality service and whenever you need us next, we'll be here!

December 15, 2021

All parties we delt with were knowledgeable and courteous. All our questions were answered And phone calls and concerns promptly attended too. More

by DORISK27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who did insurance, REINALDO ENRIQUE RIVERA RAMOS
Dec 16, 2021 -

Lexus of Pembroke Pines responded

Feedback like yours lets us know we're making all the right moves when it comes to great customer service. Thank you so much for choosing Lexus of Pembroke Pines!

Dec 16, 2021 -

DORISK27 responded

Dorisk27@yahoo.com

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