Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,842 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,842 reviews

December 02, 2021

Good sales service, good customer service, my wife Good sales service, good customer service, my wife loves the RX 350. she is happy!! More

by JSERRATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We're please that you had a seamless buying experience and that you and your wife love the Lexus RX 350. Happy driving.

December 01, 2021

The Best Lexus dealer in South Florida Excellent The Best Lexus dealer in South Florida Excellent customer service very pleasant experience Great teamwork More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Orbegozo
Dec 02, 2021 -

Lexus of Pembroke Pines responded

Sam, thank you for the great review! We appreciate your business and are happy to hear that you had such a seamless service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 01, 2021

Excellent dealership and service department, overall a “10”! We have a favorite salesperson in Bryan Medina, he’s an absolute gem!! More

by LINDAMUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina and Art in finance
Dec 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for the glowing review, Linda! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Bryan and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 01, 2021

Ron Fuller took terrific care of my 10,000 mile check up. The car needed a tiny adjustment and Ron made sure I had a loaner and was on my way asap. I appreciate the friendly and caring service. More

by FloridaMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Fuller
Dec 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that Ron went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

December 01, 2021

I went in to purchase my leased car, The salesperson (I am not good with names, but I believe it was Marvens ,was personable, easy to talk to and a good representative of your company. After a while, he c More

by MLEVY8008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Pembroke Pines responded

I appreciate you sharing your experience with us. We never intend to mislead our guests, and I regret that you've gathered a different impression. I apologize that the amount of paperwork involved left you feeling overwhelmed. I will speak with our finance team about the importance of walking our guests through the forms and ensuring they feel confident about all the information present. If there is anything I can do to better the outcome of your finance experience, I would be more than happy to speak with you directly. Please consider reaching out if that interests you. Kindly, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 01, 2021

Everything was great and seamless. I arrived and Gus was very informative and pleasant demeanor. Great experience More

by yvonperez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Lexus of Pembroke Pines responded

It's great to hear that you had a wonderful experience here at Lexus of Pembroke Pines! We are happy that your time with us went seamlessly.

December 01, 2021

Amazing service from the service department! Melissa Ho took care of my car and provided 5 star service at every step! More

by Orville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Dec 02, 2021 -

Lexus of Pembroke Pines responded

Orville, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Melissa. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

December 01, 2021

we received great and courteous service . punctual, efficient, a lot of attention to detail . very satisfied. More

by cristy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Dec 01, 2021 -

Lexus of Pembroke Pines responded

Hi Christy - Thank you for your great review! We are happy to have you as a customer and we look forward to your next visit to Lexus of Pembroke Pines. Safe travels!

December 01, 2021

Excellent service as always. Like that they also shine your car when they finish the job. More

by carlos_larissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Dec 01, 2021 -

Lexus of Pembroke Pines responded

Carlos, thank you for your continued business! We are grateful for your review and we hope to see you again at Lexus of Pembroke Pines.

December 01, 2021

Gustavo was my service representative and he did a great job of keeping me informed at all times. Great job. More

by ALLYSALIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Ally! We appreciate your support and are happy to hear that Gustavo went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

...
1062
...