Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,783 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your ...
Contact Dealership
Today: 10:00 AM - 7:00 PM Open Now
View All Hours

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,783 reviews

November 24, 2021

Service rep Melissa is rude. My car had issue when I purchased it 3 months ago. Promise and lies was told to me that it would be fixed. I had to contact Lexus corporate for my car to be repaired. I neve More

by Shernetta B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa H.
Dec 10, 2021 -

Lexus of Pembroke Pines responded

Shernetta, I am sorry that you did not receive better communication from our team. We strive to deliver seamless services for our guests, and it is concerning that this was not better reflected in your time working with us. I will look for your contact information, but please feel free to reach out to me as well. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

More
November 24, 2021

great service and very helpful they worked on my car fast and I was in and out. More

by jadaraymonvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

You can always rely on the Lexus of Pembroke Pines team to do all we can to get you swiftly back on the road. We're so grateful for this supportive review, and we look forward to working with you again next time you stop by!

November 23, 2021

Excellent service by Steve Pastukhov, I will recommend it to all my friends and family More

by excinv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Lexus of Pembroke Pines responded

Thanks so much for the great review of Lexus of Pembroke Pines! It makes us happy that you'd recommend us to others.

Nov 23, 2021 -

Lexus of Pembroke Pines responded

Thanks so much for the great review of Lexus of Pembroke Pines! It makes us happy that you'd recommend us to others.

November 23, 2021

Zee Hanif handled my transaction from beginning to end and overall he did an outstanding job. He took the time to explain everything concerning my purchase and helped me transfer all of my belonging to my More

by tgrc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Pembroke Pines responded

We couldn't agree more that Zee has our customer's best interests in mind and always goes above and beyond to make sure their needs are met. He will be so thrilled to hear how much you enjoyed working with him while you were in the market for a new ride. Thank you for choosing Lexus of Pembroke Pines. Have a great day and enjoy the new ride!

More
November 23, 2021

Excellent sales department and exceptional services! This was our 4 Lexus purchase from Lexus Pembroke Pines and highly recommend for quality handling!! More

by LINDAMUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina and Art from finance department
Nov 24, 2021 -

Lexus of Pembroke Pines responded

Your continued confidence in Lexus of Pembroke Pines means so much to us! Congratulations on your fourth vehicle purchase. We wish you many safe and happy miles. Please let us know if there is anything else we can help you with down the road. Take care!

November 23, 2021

This will be the 3rd car that I have bought from Amed at this dealership this year. Amed at Lexus of Pembroke Pines is the very best. I asked him for a specific car, that in this market is very hard to find More

by fs824a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Pembroke Pines responded

We're so pleased Amed continues to ensure you go home in a vehicle that you are going to love! We agree that Amed has a passion for assisting our customers and will go to great lengths to ensure they are satisfied. Enjoy the new ride! - Lexus of Pembroke Pines

November 23, 2021

Professional and friendly service. Including a quick turnaround and my car was washed at no charge. More

by CesarVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Nov 23, 2021 -

Lexus of Pembroke Pines responded

Professional and friendly service is what we aim for, Cesar! Thank you for the great review and for being a Lexus of Pembroke Pines client!

November 23, 2021

Seller and financial are very professional and the process was very easy, I recommended 100% More

by MORILLOCORP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
Nov 24, 2021 -

Lexus of Pembroke Pines responded

We appreciate this recommendation! It's great to hear that our team was professional and wonderful to work with. See you next time here at Lexus of Pembroke Pines.

November 22, 2021

We are working with Nick Holden on our third leased vehicle. Nick Holden treats us with respect and ensures that we are happy with our final decision. We appreciate his professionalism and his understa More

by gilbertsoles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review of Lexus of Pembroke Pines! We are so excited to hear that Nick has been helping you get a great new lease deal and is ensuring everything is going smoothly. Good luck, and we hope you have a wonderful day!

November 22, 2021

Keep up the good work I will recommend it to everybody Service was great and fast More

by SENSEINORBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Nov 23, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

...
1063
...