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Lexus of Pembroke Pines
Pembroke Pines, FL
16,538 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,538 reviews
July 24, 2021
Excellent experience with Mike Banko at Lexus of Pembrooke Pinea. No nonsense direct communication about the ES 350 F Sport and my trade in. Two visits total time less than 2.5 hours and I was ou Pembrooke Pinea. No nonsense direct communication about the ES 350 F Sport and my trade in. Two visits total time less than 2.5 hours and I was out the door in my new vehicle. Lexus and Mike nailed it More
by mbitar
July 24, 2021
Jose Amaro great to work with. Everyone very nice. Got neccesary thing done fast. One thing, you should have a guy with a car take people home and pick them up. neccesary thing done fast. One thing, you should have a guy with a car take people home and pick them up. More
by Dabigyankeeman16135
Verified CustomerEmployees Worked With
Jose Amaro
July 24, 2021
For the past 4 years I have been taking my car to this dealer , No complains at all , love the service at Lexus Pembroke Pines always on point very profesional. dealer , No complains at all , love the service at Lexus Pembroke Pines always on point very profesional. More
by SANDRA.G.RIOS
Employees Worked With
Sebastian
July 24, 2021
Work was not done! Problem persists. Two trips. Five and one-half hours spent at service, over two hours traveling. Two messages were left for two different service advisors. No return call. Each time the c one-half hours spent at service, over two hours traveling. Two messages were left for two different service advisors. No return call. Each time the car returned, the seat was left in a ridiculous position, a/c vents turned every which way and the a/c set on both sides to 59! What's wrong with these people? I think I've had enough of this dealer. More
by mikefeuer
Employees Worked With
July 24, 2021
Great experienceQuick process and so professional!!The Great experience Quick process and so professional!! The best!!!! Everyone at Lexus of Pembroke Pines is excellent!!! The car is exactly what we w Great experience Quick process and so professional!! The best!!!! Everyone at Lexus of Pembroke Pines is excellent!!! The car is exactly what we wanted and at a great price. Thanks again!! More
by RNR6698
July 24, 2021
Very well organized, friendly and competent. This is the 8th car we have leased. We have and will continue to recommend friends to the dealership. 8th car we have leased. We have and will continue to recommend friends to the dealership. More
by IRISKAUFF
Employees Worked With
July 24, 2021
Car was repaired in a timely fashion and was reasonably priced. Service advisor Jeff Hernandez was excellent. However we had a little issue the drivers side rear has an area that was scuffed and damaged. priced. Service advisor Jeff Hernandez was excellent. However we had a little issue the drivers side rear has an area that was scuffed and damaged. The area is small but needs attention. More
by Larry
Employees Worked With
Jeff Hernandez
July 23, 2021
I buy my Lexus over there and last week I went there for my first service they mess up my car they even stole 2 covers cap from the front tire my experience was very bad for my first service they mess up my car they even stole 2 covers cap from the front tire my experience was very bad More
by angele19ndec
Employees Worked With
Sebatien
July 23, 2021
Juan provided personalized, professional curious attention. Explained and informed all the needs , the pros and cons and kept me informed through the day. Glad I went attention. Explained and informed all the needs , the pros and cons and kept me informed through the day. Glad I went More
by CASTELAM123
Employees Worked With
Juan
July 23, 2021
Poor service. I purchased this vehicle online and had a very bad experience. I will never use this dealership again and would not recommend them. very bad experience. I will never use this dealership again and would not recommend them. More
by JBroxton
Employees Worked With
Other Employees :
Southern Wolf Logistics LLC is the transport company that they use and their service was just as bad., Brandon Budhai
