Lexus of Pembroke Pines

My new service advisor for this 60K maintenance did a very poor job. Juan Correa did not even perform the 60k service I asked for. The tires and brakes were changed and I am not sure I even needed them very poor job. Juan Correa did not even perform the 60k service I asked for. The tires and brakes were changed and I am not sure I even needed them. The Service manager Jose Camara was very good and rectified things to my satisfaction. More

Very helpful, great job, when I got there they were very friendly and informative . I will recommend it to family and friends , thank you! Very much friendly and informative . I will recommend it to family and friends , thank you! Very much More

Not satisfied, car is still shaking. I don’t think the shaving on the rotor was effective can you please seek out another alternative for my car that will be satisfactory for my traveling. Lexus are build shaving on the rotor was effective can you please seek out another alternative for my car that will be satisfactory for my traveling. Lexus are build with The Relentless Pursuit of Perfection More

I’ve been with Lexus for about 7 years now The service I’ve been with Lexus for about 7 years now The service that I get at Lexus I’ve not experienced with other dealerships in the past My service advi I’ve been with Lexus for about 7 years now The service that I get at Lexus I’ve not experienced with other dealerships in the past My service adviser Jose Amaro is the best he has been more than accommodating with my dealership visits providing excellent service. Thank you Jose for being there Barbie P More

Tommy an outstanding sales person, honest, knowledgeable and low key, no pressure. Prepared to spend as much time as necessary to educate regarding the technology and low key, no pressure. Prepared to spend as much time as necessary to educate regarding the technology More

Professional, timely, excellent price, detail care for the customer and polite attention by the advisor. Will come back and recommend without hesitation. Great experience and price. the customer and polite attention by the advisor. Will come back and recommend without hesitation. Great experience and price. More

Andre was great he really helped me out with my suv. Wouldnt go any where else. Thank you Andre for the help again!! Thank you Wouldnt go any where else. Thank you Andre for the help again!! Thank you More

Service took a bit longer than I expected but the prices were very reasonable. My service advisor was wonderful as usual. Too many questions asked on this questionnaire were very reasonable. My service advisor was wonderful as usual. Too many questions asked on this questionnaire More

Why have a service advisor when you never meet them? Mine never even let me know my car was ready. I also got into my car to have oil/geese in several areas. That is not fun to deal with when your leaving. never even let me know my car was ready. I also got into my car to have oil/geese in several areas. That is not fun to deal with when your leaving. More

I had my car in for service. For the past several years, Jeremy was my service advisor, and I always had exceptional knowledgeable service. However, this time, Juan was my advisor, and I left disappointed Jeremy was my service advisor, and I always had exceptional knowledgeable service. However, this time, Juan was my advisor, and I left disappointed with the service. He was very distracted and inattentive when listening to my service needs, and did not seem to understand auto maintenance well enough to understand the issues I was sharing. Additionally, he kept getting distracted such that he could not recall what I had just said and I had to start over 3 times to repeat the same information. Additionally, he was not familiar with the Lexus recommended maintenance for the mileage on my car. He did not seem interested in understanding my service issues or in trying to ensure they would be addressed. In the future I will request not to have Juan as a service advisor. More