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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,594 reviews

May 08, 2021

John the service advisor always is pleasant and displays a great attitude! John informs of upcoming services that need to be perform in the future. More

by Tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wirshing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that John took such great care of you and your vehicle! Thank you for choosing Lexus of Pembroke Pines, your review means a lot to us. See you next time!

May 07, 2021

as always easy and simple thanks again my 3rd vehicle from her we come from lake worth so that says alot. we always will send our friends to her More

by PAULG6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and we are grateful for your returning business. We hope that you continue to enjoy your new ride!

May 07, 2021

It is always a great experience when I go to Lexus, and when they give me a loaner so I don’t have to sit and wait! More

by LULY.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Lexus of Pembroke Pines responded

Luly - Thank you so much for your review! We are happy to hear that you can trust our Lexus of Pembroke Pines team to take excellent care of you and your vehicle. Have a great weekend!

May 07, 2021

This was my first service visit. The work was done in two hours. The service advisor explained to me what was done. There was no charge Thank you very much More

by ALBERTO_GUINAZU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but he was fine
May 10, 2021 -

Lexus of Pembroke Pines responded

Alberto - thanks for leaving Lexus of Pembroke Pines a review! We're glad to hear that our service team provided you with a seamless experience!

May 07, 2021

The whole experience was very positive.From the initial The whole experience was very positive. From the initial contact (this was our first time) who explained how it all works to our service rep John Ste More

by SUPIN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele and Jose Camara
May 08, 2021 -

Lexus of Pembroke Pines responded

We're glad to hear you had a pleasant service experience from start to finish! Thank you for trusting the team here at Lexus of Pembroke Pines with the care of your vehicle - we're grateful for your business. Drive safe and see you next time!

May 07, 2021

Great experience and the hospitality is what you expect from the Lexus family. Tom Abrahams continues to go the extra mile. I highly recommend Lexus of Pembroke Pines. More

by jr27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Lexus of Pembroke Pines responded

It is terrific to hear that Tom and the team went above and beyond to make you a happy customer! Thank you for choosing Lexus of Pembroke Pines and taking the time to review our work. Safe travels!

May 06, 2021

I had a great experience during my last visit to your service dept. My Service Advisor(Isidro) was excellent. I told him I needed to be out of there by 11:00AM and my car was ready at 11:00AM. BOOM!!! More

by GLWJC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
May 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving us the opportunity to serve you! We are sorry that we were unable to offer you a carwash on this occasion, but we appreciate your understanding. All of us at Lexus of Pembroke Pines appreciate your business and hope to work with you again in the future. Safe travels!

May 06, 2021

Michelle Alter was an absolute pleasure to work with as well as her assistant Daniel! I love my 2021 Lexus and appreciate the great customer service from both professionals! More

by SUZYHHK
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lexus of Pembroke Pines responded

We are delighted to hear that Michelle and Daniel welcomed into Lexus of Pembroke Pines and provided such a great car-buying experience for you! Congratulations on your new 2021 Lexus. Thank you for the great review. Enjoy the ride and safe travels!

May 06, 2021

EXCELLENT SERVICES . NO COMPLAINTS AT ALL . I WILL REFER MY FAMILY AND FRIENDS. I LOVE MY 2021 LEXUS . FRIENDLY PEOPLE AT PEMBROKE PINES LEXUS. THANKS. More

by SAPP01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lexus of Pembroke Pines responded

Hi there! We're so glad to hear you had an amazing experience here at Lexus of Pembroke Pines. We appreciate your business and hope you enjoy your new car for years to come!

May 06, 2021

My experience here is always great and everyone is amazing in every department. I recommend this Lexus dealership to anyone who wants to purchase a Lexus. I love my new Lexus RX 350. More

by WILSONLORALYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Lexus of Pembroke Pines team. Drive safely in your new Lexus RX 350, and we hope to see you back!

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