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Lexus of Pembroke Pines
Pembroke Pines, FL
16,494 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,494 reviews
April 09, 2021
We been leasing all 4 of our cars through Sammy. He’s easy to reach and always is prompt about returning our calls and answering any questions we may have. He’s personable and professional and we know we easy to reach and always is prompt about returning our calls and answering any questions we may have. He’s personable and professional and we know we can trust him to get us the best deal. Carlos, our service advisor always takes care of our maintenance and gives us prompt service. More
by Sbcook109
Verified Customer
April 09, 2021
Scheduled appt previous evening on website for 4/9/21 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. Told by staff that the website is not a reliable way to schedule appts. More
by rjsamp3
Employees Worked With
Juan
April 09, 2021
Attended me in a timely and courteous manner. Kept appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. More
by ROBERT.SKINNER
April 09, 2021
Staff was excellent. My service advisor was very attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. More
by gevans48
Employees Worked With
John Stiegle
April 09, 2021
Very pleased with the attitude,, attention, and service, I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. More
by BARBAW456
Employees Worked With
Jose Amaro
April 09, 2021
The service was quick, organized and friendly. The job was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. was well detailed and nicely documented. The service advisor and crew are excellent. Nice, thank you. More
by cvazq123
Employees Worked With
April 09, 2021
Amazing service, everyone specially Joel very friendly and knowledgeable I was very impressed with the service I received, Thanks. You guys are the best I highly recommend your devices a very happy custom and knowledgeable I was very impressed with the service I received, Thanks. You guys are the best I highly recommend your devices a very happy customer. More
by Creales05
Employees Worked With
Other Employees :
Joel
April 09, 2021
Going to Lexus of Pembroke Pines was an excellent experience ! Gaetano, our salesman, was extremely knowledgable and very helpful. He was great to work with... I would highly recommend him. experience ! Gaetano, our salesman, was extremely knowledgable and very helpful. He was great to work with... I would highly recommend him. More
by LH
Employees Worked With
April 08, 2021
This is the first time and long time I had this customer service experience. I was very pleased for getting this kind of customer service experience. From the salesman, the finance team and the insurance ag service experience. I was very pleased for getting this kind of customer service experience. From the salesman, the finance team and the insurance agent . I will recommended Lexus in Pembroke Pines to anyone who want to buy a car . I am very happy I am driving a brand new 2021 Lexus More
by natividade954
