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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,067 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,067 reviews

May 06, 2021

I had a great experience during my last visit to your service dept. My Service Advisor(Isidro) was excellent. I told him I needed to be out of there by 11:00AM and my car was ready at 11:00AM. BOOM!!! More

by GLWJC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
May 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving us the opportunity to serve you! We are sorry that we were unable to offer you a carwash on this occasion, but we appreciate your understanding. All of us at Lexus of Pembroke Pines appreciate your business and hope to work with you again in the future. Safe travels!

May 05, 2021

My experience was exceptional well! No complaints I would refer my family and friends to Pembroke Pine Lexus for a vehicle. Thanks and I enjoyed working with my Sales person More

by mchakevia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lexus of Pembroke Pines responded

Thanks for stopping by to leave a review! We're so glad to hear you had an excellent experience here at Lexus of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 05, 2021

The customer service overall was excellent. The moment I visited I felt welcome and I would definitely recommend to a friend or family. The best! More

by awstewart039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc, Kham Alexander
May 05, 2021 -

Lexus of Pembroke Pines responded

Hearing that you had such a successful experience working with the Lexus of Pembroke Pines team made us smile! We appreciate your business and hope to see you back next time. Safe travels!

May 05, 2021

Great sales service from Sammy. And very grateful Moez in finance.Thanks to there hard work I’m driving a lease 2021 RX350. I recommend Lexus of Pembroke Pines to family and friends. More

by ronaldmcquaig
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez
May 05, 2021 -

Lexus of Pembroke Pines responded

Your recommendation of Sammy and the team means the world to us! Thank you for your business, we are thrilled that we could make you a happy customer. Drive safely in your new 2021 Lexus RX 350!

May 05, 2021

Great service. Very impressed with the service advisor. Was in and out of there in less than a hour and a half got an oil change, tire rotation and all else checked. Very satisfied. More

by JOANNE.T1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
May 06, 2021 -

Lexus of Pembroke Pines responded

Joanne - We are thrilled that our team could deliver such efficient, high-quality service and care. Thank you for choosing Lexus of Pembroke Pines and taking the time to share your experience. We hope to see you again!

May 05, 2021

As always taking my car in for service at Lexus at Pembroke Pines was seamless. The staff is friendly and accommodating. My service advisor Andre Rust is amazing to work with. Highly recommend Lexus More

by SANDYSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
May 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Andre and our team know that you appreciate their help. We look forward to your next visit!

May 05, 2021

Wonderful people working in this place. Very helpful. It is so nice this place provides complimentary coffee and snacks while waiting. great place and great service Thanks. More

by RONWILB2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you! Our team always aims to provide a helpful, positive environment for our customers, and we're pleased you were able to enjoy your visit. Thank you from all of us here at Lexus of Pembroke Pines!

May 05, 2021

Muchas gracias por su atención, la verdad muy buen servicio y rápido. Estoy muy satisfecho y agradecido en cada visita . Muchas Gracias, Les deseo q sigan así More

by ROBERTODEBANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffry
May 05, 2021 -

Lexus of Pembroke Pines responded

Roberto - gracias por compartir su experiencia con el equipo de Lexus of Pembroke Pines! Estamos muy agradecidos por sus comentarios y por confiarnos con el cuidado de su vehículo. Apreciamos su negocio y esperamos que le veamos otra vez en el futuro!

May 05, 2021

Customer service is great. Have recommended several friends and family to this dealership. Kazie from your sales department was very helpful with our referrals. Will continue to do business with this More

by NAZJAMEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are proud that we earned your recommendation, and we will certainly let Kazi know that you appreciate the help. We are grateful to have you as a customer, and we look forward to your next visit!

May 05, 2021

I wouldn't recommend this dealership's new car sales department or service department. Had easy to fix issues and I've been the one to call and follow up. My next purchase will be from a smaller dealers More

by NATSROSE
Customer Service
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Lexus of Pembroke Pines responded

This is a disappointing review to read, and it doesn't sound like the attentive and accommodating service we pride ourselves on here. I would be more than willing to speak with you directly about your lingering concerns and ensure we get everything sorted out for you. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

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