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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,594 reviews

January 16, 2021

The sale transaction proceeded smoothly and without any fanfare no last-minute hidden cost. Salesman Carey was extremely versed in the operational mechanics of the vehicle. More

by WAYMONBYRD
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Fred made our day. Drive safely in your new vehicle, and we hope to see you again at Lexus of Pembroke Pines!

January 15, 2021

Excelente vendedor Mr. Alex y el Sr. Rivera. Prestan un servicio de calidad excelente, muy claros en sus explicaciones. Son personas que siempre buscare para otro Lease. Gracias! More

by Ch@rs Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Apreciamos la reseña! Estamos muy orgullosos de nuestro equipo y es excelente oír que Alex y Rivera le ayudaron con su vehículo. Gracias por su comentario y por darnos la oportunidad! Esperamos trabajar con usted en Lexus of Pembroke Pines la próxima vez!

January 15, 2021

A pleasure to work with! They did a wonderful job in helping me with all aspects of the collision and keeping me updated throughout the process! More

by JILL.MENDELSOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Jill - Thank you for reviewing us! Hearing that you had such a successful service experience working with the team made our day. Drive safely, and we are wishing you many safe and happy miles! - The Lexus of Pembroke Pines team

January 15, 2021

Amazing dealer customer care, specifically from a Rep. Jose Luis Amaro. Jose was very professional, ethic as usual and very friendly and polite. If you never been assisted by this guy, you should try. More

by carlos.villazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Thank you, Carlos, for leaving Lexus of Pembroke Pines a review! It is wonderful to hear that Jose provided you with the 5-star service that we strive to offer our guests. We look forward to taking care of you the next time you bring your vehicle in for service!

Nov 20, 2022 -

carlos.villazon responded

Dealer offered excellent customer care. Jose Amaro was as usually very professional and always very accurate with recommendations regarding car care!!!

January 15, 2021

Always great service. I so need a loaner to be able to to work on time and Jeremy always accommodates me at Lexus of Pembroke Pines. More

by jbaileypharmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

It's always our pleasure to make your service experience convenient, and we're so glad to hear that Jeremy always takes such good care of you and your vehicle! Thank you for trusting Lexus of Pembroke Pines with your business!

January 15, 2021

Nick offered excellent service and made sure to always be in contact regarding the status of the my car. I will bring my car again. More

by RAULGOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for trusting us with your vehicle! We are delighted to hear that Nick earned your future business with his communicative service. Hope to see you next time at Lexus of Pembroke Pines!

January 15, 2021

It's always a pleasure visiting Lexus of Pembroke Pines. Staff and service is excellent. I would recommend this dealership to my friends and family. More

by SHARON_0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Your feedback means so much to us, Sharon! We're proud to have earned your business at Lexus of Pembroke Pines!

January 15, 2021

Personnel was friendly and profesional, specially Carlos, in service department who took care of my needs. Waiting time was around one hour and I received my vehicle clean! More

by guedezrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for sharing kind words about Carlos and our Service Department! We love to hear that you drove home from Lexus of Pembroke Pines in a freshly washed car. Enjoy your weekend!

January 15, 2021

Good overall sometimes I have to wait for a long period of time got someone to answer the service department. Other than that service is great. More

by VCAPOTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney, REINALDO ENRIQUE RIVERA RAMOS
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Jan 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for your review! We really appreciate your patience and will take it into consideration moving forward. Our team at Lexus of Pembroke Pines wishes you safe and happy driving.

January 15, 2021

I had excellent service as usual by my service advisor John. I couldn’t have been happier with my experience. He communicated with me throughout the entire process. More

by JODEL329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spiegale
Report | Print
Jan 15, 2021 -

Lexus of Pembroke Pines responded

We're so grateful to have you as a loyal customer, and we'll be sure to pass along your kind words to John! Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

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