Lexus of Pembroke Pines

It’s really good the service it was professional my service advice help me with my car problems I come back again for any service service advice help me with my car problems I come back again for any service More

Dead battery; no service cuz 2013 Lexus is too old. Charged battery at home, brought to dealer cuz battery under 2 yr warranty. No service cuz battery was now charged. I always trusted Lexus to take c Charged battery at home, brought to dealer cuz battery under 2 yr warranty. No service cuz battery was now charged. I always trusted Lexus to take care of my vehicle no matter the age, and had planned on replacing with a new vehicle this year or next. I never experienced such poor service in the 8 years I have owned my vehicle and was furious that I pay extra to bring my car to Lexus for terrible service. I’m not sure I will purchase a new Lexus in the future. More

The worst experience with everything until now they haven't been able to fix the problem. They need to do better with everything. Including customer service haven't been able to fix the problem. They need to do better with everything. Including customer service More

Amazing work by everyone. Everyone was very helpful and help get what my wife truly wanted. We are all very happy with our new lexus help get what my wife truly wanted. We are all very happy with our new lexus More

You asked so here you go: about the time I thought my car should be ready I called the dealership and asked if my car was ready. They told me my service advisor was out to lunch and told me he would be back should be ready I called the dealership and asked if my car was ready. They told me my service advisor was out to lunch and told me he would be back in 50 minutes so I would have to wait till then to find out... What?? Why should that be an answer for telling me if my car is ready or not? I asked for the service manager but she was busy and I was told she would call me back but never did. This process should not be this complicated! More

Jeremy Rivera was quick and friendly as my service manager. Service appointments are easy to make and plenty of seating, TVs, snack options, etc if you have to wait. No hassles and quick. When buying manager. Service appointments are easy to make and plenty of seating, TVs, snack options, etc if you have to wait. No hassles and quick. When buying or leasing, I recommend Irv Smith. I’ve been going to him for over 10 plus years for 5 different Lexus vehicles. More

The only complaint is the waiting time but I understand that many customers arrived at the same time but the service advisor Isidro Garcia was very professional that many customers arrived at the same time but the service advisor Isidro Garcia was very professional More

Andre is always very friendly and helpful. My car was ready when promised and all the issued were resolved. Thank you Andre. Always a pleasure ready when promised and all the issued were resolved. Thank you Andre. Always a pleasure More

Great Customer service👍very professional doing their job and I am so happy to be part of their family..thanks for your great job.. 100% Happy and I am so happy to be part of their family..thanks for your great job.. 100% Happy More

Very nice environment, very helpful people working there. I got helped right away and was told how long it would take. I enjoyed my time at the dealership I got helped right away and was told how long it would take. I enjoyed my time at the dealership More