Lexus of Pembroke Pines

I was listening to their Radio show one weekend afternoon and called in with a question about a GS350 in regards to price and getting the best deal. I don't have time to be be around the bush... They gave m and called in with a question about a GS350 in regards to price and getting the best deal. I don't have time to be be around the bush... They gave me a ballpark figure and referred me to someone in their sales department. 3 weeks later they found the model, color and mileage I was looking for at a great price including the extended warranty. Their financing department gave me a great interest rate (beat my credit union) and I have great credit!!! I love my GS and so does everyone else =). Great sales dept, Great financing department, great service from top to bottom , and no pressure tactics like some of the other dealerships we've all been too at some point or another....They've made me a customer.... More

the place is nice and presentable..and people are courteous and friendly..service is great..people there are so helpful and knowledgeble..overall service is great courteous and friendly..service is great..people there are so helpful and knowledgeble..overall service is great More

I purchased my lease in September 2010 and I am very pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service consultant and every time I interact with him is a pleasure. Steve is very friendly and pays close attention to detail in regards to Kat, my vehicle. He over extends himself to make certain that I am pleased overall. Likewise, Irv Smith is absolutely phenomenal in respects to his customer service. Although, I purchased my vehicle a little over a year ago, Irv is always as friendly and avaliable to assist me. My experiences at Lexus of Pembroke Pines have been brilliant and I look forward to re-leasing with this dealership. God bless! More

I first went to JM Lexus and I found the dealership very nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Tr nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Trade-in. After going to a Blue Book website I realized they were going to give me a third of my trade in value. Lexus of Pembroke Pines has a much more intimate staff. The facility is not as nice as JM Lexus but the bottom line is they priced the new car $3K lower than JM Lexus and they gave me a fair price for my trade in. I calculated my savings at $5K. The JM Salesman had called me not knowing I purchased from the other dealership. He asked me why I did not give him a chance to match the price. I find that amusing that he expects me to shop around and then give him my business. The proper thing would be for him to give me the best possible price he can. That is what Lexus of Pembroke Pines did and that is why they are the better dealership. More

Always friendly and goes the extra mile to accommodate me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always feel as if I am valued as a customer even though I do not have the big bucks. More

I have taken my car to Lexus of Pembroke for scheduled maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can o maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can only imagine the importance of time. ? My service provider has always taken very good care of me and my car. The last time I came in the service provider I usually see was not there. Instead Thomas greeted me with a smile and handled all of my service needs. We even chatted about couponing and how much his wife saves for him and his little boy! I left with a big smile and big savings feeling very satisfied. More

I left JM Lxus because there advertizing about lowest Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of p Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of pembroke. More

Ever since I bought my Lexus at this dealership many years ago, I have had nothing but outstanding service! Steve always makes me feel like family and I feel confident that my car is in good hands with years ago, I have had nothing but outstanding service! Steve always makes me feel like family and I feel confident that my car is in good hands with Lexus of Pembroke Pines! Thank you Steve and Lourdes for a Great job in service and committment!!!! More

Richard created one of the best purchasing experiences I have had (for any type of product or service). He is friendly, reliable, honest and caring. Richard was clear with his communication and always fol have had (for any type of product or service). He is friendly, reliable, honest and caring. Richard was clear with his communication and always followed up on a timelty basis. You got the sense that he really cared that you had a good experience with both the Lexus that I bought and anything that came up down the road More

The people I dealt with were most informative, helpful and knowledgeable. They made my wife and I feel right at home. I had only visited the dealership to "look" and based upon the treatment wound up buyi and knowledgeable. They made my wife and I feel right at home. I had only visited the dealership to "look" and based upon the treatment wound up buying a 460LXL. I will be back. More