Lexus of Pembroke Pines

I first went to JM Lexus and I found the dealership very nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Tr nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Trade-in. After going to a Blue Book website I realized they were going to give me a third of my trade in value. Lexus of Pembroke Pines has a much more intimate staff. The facility is not as nice as JM Lexus but the bottom line is they priced the new car $3K lower than JM Lexus and they gave me a fair price for my trade in. I calculated my savings at $5K. The JM Salesman had called me not knowing I purchased from the other dealership. He asked me why I did not give him a chance to match the price. I find that amusing that he expects me to shop around and then give him my business. The proper thing would be for him to give me the best possible price he can. That is what Lexus of Pembroke Pines did and that is why they are the better dealership. More

Always friendly and goes the extra mile to accommodate me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always feel as if I am valued as a customer even though I do not have the big bucks. More

I have taken my car to Lexus of Pembroke for scheduled maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can o maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can only imagine the importance of time. ? My service provider has always taken very good care of me and my car. The last time I came in the service provider I usually see was not there. Instead Thomas greeted me with a smile and handled all of my service needs. We even chatted about couponing and how much his wife saves for him and his little boy! I left with a big smile and big savings feeling very satisfied. More

I left JM Lxus because there advertizing about lowest Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of p Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of pembroke. More

Ever since I bought my Lexus at this dealership many years ago, I have had nothing but outstanding service! Steve always makes me feel like family and I feel confident that my car is in good hands with years ago, I have had nothing but outstanding service! Steve always makes me feel like family and I feel confident that my car is in good hands with Lexus of Pembroke Pines! Thank you Steve and Lourdes for a Great job in service and committment!!!! More

Richard created one of the best purchasing experiences I have had (for any type of product or service). He is friendly, reliable, honest and caring. Richard was clear with his communication and always fol have had (for any type of product or service). He is friendly, reliable, honest and caring. Richard was clear with his communication and always followed up on a timelty basis. You got the sense that he really cared that you had a good experience with both the Lexus that I bought and anything that came up down the road More

Friendly, confortable service experience. Professional quality service performed in a timely fashion. Scheduling service was easy and convenient. Only necessary service is performed and the complimentary quality service performed in a timely fashion. Scheduling service was easy and convenient. Only necessary service is performed and the complimentary car wash is a nice touch. I drivfe from Ocala to have my service performed at Lexus of Pembroke Pines. My present RX350 is the second Lexus I've purchaased at this dealership. I'm a very satisfied customer. More

The people I dealt with were most informative, helpful and knowledgeable. They made my wife and I feel right at home. I had only visited the dealership to "look" and based upon the treatment wound up buyi and knowledgeable. They made my wife and I feel right at home. I had only visited the dealership to "look" and based upon the treatment wound up buying a 460LXL. I will be back. More

In less than 1 hour, I was out of there. Great service all around. They even had lunch for the customers at no charge. What dealer does that, NO ONE!!! all around. They even had lunch for the customers at no charge. What dealer does that, NO ONE!!! More

Service was accommodating and very quick. Love this dealer. Excellent service. I have been using this dealership for over 8 years and would not choose any other. It is the best! dealer. Excellent service. I have been using this dealership for over 8 years and would not choose any other. It is the best! More