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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,830 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,830 reviews

January 14, 2019

Failure to follow-up with toyota headquarters The service department is great however I had a bad experience returning my previous lexus. The salesperson Ronald Hector assured me a minor scratch More

by Chiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronald hector
Feb 26, 2019 -

Lexus of Pembroke Pines responded

Dear customer: We're sorry we failed to meet your expectations and properly resolve the issue you mentioned above. A year is a long time. Too long. We would like to learn more so we can address and assist you further. If you could please email us your: 1. Full name 2. Phone number *Or the full name and phone number associated with your vehicle. This is how we can begin our discovery process. Email us at: customer-replyspp@czag.net. We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

January 14, 2019

Excellent! Very Satisfied Customer My experience at Lexus of Pembroke Pines was excellent. The staff was very professional- Sebastian Marrero was so easy to work with. He was patient More

by Midtown Driver 58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastián Marrero, Dayron Armenteros
January 14, 2019

Impeccable and flawless Mohammed makes car buying so extremely stress free and enjoyable. Very prompt with responding and covering every last detail. He is very thorough and More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
January 11, 2019

Great job Easy to get in and out with a loaner car for an oil change. Lexus of PP is great because everyone is very nice and helpful! More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Jon-Claude Damion
January 10, 2019

Execellent Your staff is always very pleasant and courteous. The location is very clean and there is always people aware if you need something. Ah, you always ha More

by Lexus2793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mies Sachedina, Frank Guerrero
January 10, 2019

Repair service for LEXUS RX350 I always get great service from Lexus of Pembroke Pines. Adviser is great with detail and provide excellent service that I deserve. I alway know what More

by NMI-BigB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luise Amaro
January 09, 2019

Good experience Mario was very helpful when choosing and buying the car. A great professional who is aware of your needs. I recommend Mario Padron if you want to buy More

by juliomontalvo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
January 08, 2019

Frank Guerrero is a true professiona! Frank really inspired me to select a vehicle that appealed to my lifestyle and driving habits!! I would recommend anyone to go see Frank, a man of int More

by Cecylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
January 04, 2019

Buy new car was attended very professionally by the seller and all my expectations were fulfilled I recommend I recommend this dealer the seller fulfilled profess More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
January 03, 2019

A lot of inventory to choose from Went to the dealership the same night and came out with the car that night excellent service. It works out better if you make your appointment and d More

by Smirander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir and Rohan Alexander, Oliver Brown
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