Lexus of Pembroke Pines

Excellent Very friendly employees and efficient. They were able to give me answers for everything. Definitely recommend this dealership and will take it into ac Very friendly employees and efficient. They were able to give me answers for everything. Definitely recommend this dealership and will take it into account for future purchases. More

Painless and so Easy This was the easiest car purchase experience ever. Got approved with credit union found the car I was looking for drove to dealership and in and out i This was the easiest car purchase experience ever. Got approved with credit union found the car I was looking for drove to dealership and in and out in 1 1/2 hr. Amazing, Michelle was awesome to work with. Highly recommend Lexus of Pembroke Pines. Very please and definitely a happy customer. 👍🏾 More

Amazing experience! I just purchased my third Lexus from Lexus of Pembroke Pines and the experience could not have been more pleasant. My sales person Jon-Claude Damion I just purchased my third Lexus from Lexus of Pembroke Pines and the experience could not have been more pleasant. My sales person Jon-Claude Damion is the consummate professional, very polite, friendly, and efficient who answered all of my questions patiently and with a deep understanding of the car, 2018 ES 350 Lexus, I was considering. This is my third time dealing with me and he always delivers. While auto dealers fiance mangers always scare me, Yucel Genc, was very friendly and and explained all of the finance options in great detail. I walked away feeling confident that I had made the right purchasing decision. Oh, and I’m very pleased with my red matador Lexus, it’s stunning! Thank you Lexus of Pembroke Pines! More

Muy contento con mi ES 350 Contacté a Mario por telefono por un ES 350 casi nuevo, con bajisimas millas, menos de 4,000 para ser exacto y me lo recomendó ampliamente. LLegue par Contacté a Mario por telefono por un ES 350 casi nuevo, con bajisimas millas, menos de 4,000 para ser exacto y me lo recomendó ampliamente. LLegue para verlo en Lexus of Pembroke Pines y me gusto, ademas del vehiculo, su trato, su disponibilidad y paciencia que me sorprendieron, asi como su manager de finanzas Mr. Nicky que me atendio muy bien y muy cordiales los dos. Asi que recomiendo ampliamente a Mario Padron, su manager de finanza y a Lexus of Pembroke Pines por su atencion. More

60k mile maintenance Jose Amado, my service advisor is very personable, thorough and provides any discounts applicable. Before any addl recommended service is completed, h Jose Amado, my service advisor is very personable, thorough and provides any discounts applicable. Before any addl recommended service is completed, he communicates the issue, the cost and follows through with your decision. More

Great and Fast service The service was amazing, no waits, no games. Everyone was honest and helpful. The best experience I have buying a car. I will recommend it anytime! The service was amazing, no waits, no games. Everyone was honest and helpful. The best experience I have buying a car. I will recommend it anytime! More

Great Lexus Salesman and Dealer! I am a very satisfied lexus of Pembroke Punes dealer Customet. Alex Witmon ( Sales man), is very profesionak and attended all big and small detais r I am a very satisfied lexus of Pembroke Punes dealer Customet. Alex Witmon ( Sales man), is very profesionak and attended all big and small detais regarding my old and new car transactions. I have greatest recommendacions for Alex Witmon and Lexus dealer. More

Excellent customer services. Excellent customer services from my service consultant Andre Rust. Very happy with his work. He helped me with my worries about my car. Great job. De Excellent customer services from my service consultant Andre Rust. Very happy with his work. He helped me with my worries about my car. Great job. Definitely I’ll go back. Thanks More

Excellent service Lexus of Pembroke Pines always gives me excellent service from the minute I walk in to the second I leave. Would recommend this place to everyone. Tha Lexus of Pembroke Pines always gives me excellent service from the minute I walk in to the second I leave. Would recommend this place to everyone. Thanks again Jeff for always taking care of me More

Maintenance Service I made an online appointment for 7:45an to have my vehicle serviced. I needed a loaner for an hour and was told that they were all reserved and I was I made an online appointment for 7:45an to have my vehicle serviced. I needed a loaner for an hour and was told that they were all reserved and I was unable to. I advised that the online reservation system never had the option of reserving a loaner. First of all, I got in at 7:45am and would have been back by 8:45am so I could have used the car reserved for the person coming in at even 11am. I had to leave and come back. Second of all there should be a notification online that if a loaner is needed that a call to the service department is required and minimum 2 week notice. Thirdly, the “complimentary car wash” that is preached/ promised during the sales process doesn’t apply to this dealership as it is out of order and only services vehicles that are taken in for service. You are told to go to another dealership which happens to be 20 miles away from Lexus of Pembroke Pines. Really???? Just for car wash? After my maintenance service my vehicle was washed but the rims were still dirty. Not good! All in all I am not very happy with the care I have received from Lexus of Pembroke Pines “Elite”dealership. Thank you. More