Lexus of Pembroke Pines

Eric Cantos was a great Salesperson. Hey was very courteous and made sure to show me all the in and outs on the IS I was interested in. At no point did I feel rushed during the process, he let me loo courteous and made sure to show me all the in and outs on the IS I was interested in. At no point did I feel rushed during the process, he let me look around with him as long as I wanted. Needless to say he passed the test. I felt very welcomed and after I knew what car I liked I was more than happy to make the deal. The dealership was very clean and had some nice perks as well. I will deff recommend this place and Eric Cantos to my friends and family. More

I felt very informed about the various cars and was having a hard time deciding. Ray Hernandez spent time explaining the various features and differences that helped lead us to the perfect car for us. having a hard time deciding. Ray Hernandez spent time explaining the various features and differences that helped lead us to the perfect car for us. I will definitely recommend Subaru of Pembroke Pines to all of my friends! Thank you for such a wonderful car leasing experience. More

I recntly leased a Lexus from this dealership. I don't normally post reviews however, I feel that the professionalism I experianced at this dealership warranted it. I live much closer to a Lexus dea don't normally post reviews however, I feel that the professionalism I experianced at this dealership warranted it. I live much closer to a Lexus dearlship here in Miami so visted them first. Suffice to say they were clueless in regards to their productsand their sales technique was " Old School " dirty tactics. At the Pembroke Pines dealership the sales person, Richard monovis, knows these vehicles inside and out and the deal he made without haggling or pressure saved me over $900 on the down and was nearly $50 less on the monthly payment. it's also worth mentioning that the F Sport I was intersted in wasn't in stock at any of the dealerships at the time but one of the managers at tye dealership drives one and was gracious enough to allow me to test drive it (his personal vehicle). Bottom line if you are in the market for a Lexus definitely contact him! Excellent experience. Do yourself a favor see them first or last like I did but deffinitely go there before you make your final decision. More

This dealership is a first class business. From the moment I walked into the door to the moment you leave everything is taken care for you. Whether it is a water bottle or an expresso, they made sure I moment I walked into the door to the moment you leave everything is taken care for you. Whether it is a water bottle or an expresso, they made sure I was given everything I needed during the process that can usually take hours to complete. I walked out of the dealership with a brand new Lexus IS 250 and loved the entire experience I had at Lexus of Pembroke Pines. I would especially recommend my sales man Ed Pesantes to any of my friends or family he was really pleasant to work with. More

Larry Russell provided great service, was friendly, and patient. He took the time to show us different options, and explained how everything worked. He even took the time to set up the blue tooth on our n patient. He took the time to show us different options, and explained how everything worked. He even took the time to set up the blue tooth on our new car! More

Ok, It took me 5 months to write this review.......In July I bought a used car here from Mike Kahuk. Mike is the ultimate non-car salesperson salesperson. I was looking for a Camry Hybrid for my wife and July I bought a used car here from Mike Kahuk. Mike is the ultimate non-car salesperson salesperson. I was looking for a Camry Hybrid for my wife and they had one. Te listed price was higher than what I wanted to pay. however, Mike was willing to help me get the price I felt good about. No pressure, as if you were dealing with a family member. what is important to mention is that the car had a small dent and Mike followed up to insure it was repaired after the sale. Sadly, other cars I have purchased had follow up issues at dealerships and it was sometimes a challenge to get these " we owes ". Lastly , a month after buying the car I received a letter offering me 6 free oil and filter changes, as a new customer. This week I went back for an oil change and was pleasantly surprised at how I was treated by Louise cerkvenik, a service writer. She got me out in 1 hour, which I appreciated. More

Very professional sales person (Fred Carey). He was knowledgeable about the cars, made a point of ensuring my daughter and I were comfortable throughout the process and demonstrated a high ethical work knowledgeable about the cars, made a point of ensuring my daughter and I were comfortable throughout the process and demonstrated a high ethical work ethic. We were there on a very busy day, at the end of the year and month but he did not show it. He kept us informed at all times of the status of our purchase and the approximate amount of time we would be done. Great sales person. More

Their professionalism, expertise, at the same time warmth and the will to assist you in every way. Irv is the best sales consultant we have ever encountered. He made us feel protected, and the way he comes t and the will to assist you in every way. Irv is the best sales consultant we have ever encountered. He made us feel protected, and the way he comes through is caring and convincing that you can't say no to whatever he offers. We will strongly recommend him and Lexus of Pembroke Pines. More

I came to this dealership because I was interested in a car that they had listed on the internet. After being disappointed by the service and hidden dealer fees from a different Lexus dealer, I decided to car that they had listed on the internet. After being disappointed by the service and hidden dealer fees from a different Lexus dealer, I decided to give Lexus of Pembroke Pines a chance to earn my business. Mr. Russell was very professional through email correspondence and was very patient in making sure that I was able to find what I was looking for. He also was very easy to get in contact with via phone and we eventually set up a time for me to come into the dealership. Once at the dealership, I can say that it was a very stress-free, pleasant experience. Larry is a very nice man and really made me feel the high standard of service that I was expecting from a luxury brand like Lexus. No pressure, no gimmicks, just a honest, friendly experience with a fair price. I would definitely recommend any of my friends to come and see Larry if they are in the market for a Lexus. I'll definitely be seeing him again for my next Lexus! More

The Sales Rep Scott Mankin was so disrespectful, horrible customer service. The Manager was even worse! Sean the manager was rude and very disrespectful he dare call his customers LIARS!!! No real profession customer service. The Manager was even worse! Sean the manager was rude and very disrespectful he dare call his customers LIARS!!! No real professional employee that works in customer service calls their customers liars and say they ain't gonna negotiate. Without even hearing the customer. Definitely the WORST CUSTOMER SEVICE EVER! IF YOU WANT HORRIBLE CUSTOMER SERVICE GO TO LEXUS OF PEMBROKE PINES! More