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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,813 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,813 reviews

July 05, 2024

Beginning with my service advisor, Andre and Eddie Santos The most amazing and professional do it ever known. Thank you so much for making everything at ease and making my visit. Excellent excellent customer More

by MELISSAMRBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre my service adviser and Eddie Santos
Jul 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience, Melissa! We're delighted to hear that Andre and Eddie provided excellent service at Lexus of Pembroke Pines. We appreciate the recommendation and look forward to serving you again!

July 05, 2024

The dealership is ok but the worker that I have to go to need training on how to deal with people. If I didn't love Lexus and the fact that its so close I wouldn't bother going to that location. He acts lik More

by SCPENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

The service writer Frank is an awesome helpful person and a credit to your organization. More

by HUMZILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
Jul 08, 2024 -

Lexus of Pembroke Pines responded

Thank you for your kind words for Frank—he is an asset to the Lexus of Pembroke Pines team! See you next time!

July 05, 2024

Stephany was great. Car seems okay. Less than a 2 week turnaround. So far so good. More

by NIXIMOSS
Recommend Dealer
Yes
Employees Worked With
Stephany
Jul 08, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Stephany and our team provided excellent service. Thanks for choosing Lexus of Pembroke Pines.

July 05, 2024

Absolutely awesome,I would recommend anyone to this dealership ,there are always doing there best to give the deals. More

by MarvinHanniford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Lexus of Pembroke Pines responded

Thanks for the glowing recommendation! We're delighted to hear you had a great experience at Lexus of Pembroke Pines. Enjoy your new ride!

July 05, 2024

We made arrangements to have our car serviced for the 20,000 mile service and to see our options regarding the end of our lease. We were supposed to meet with Adeel to discuss options and inspect the v More

by Melanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adeel Sadiq
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Melanie, I'm sincerely sorry to hear about your experience and the lack of communication you have received from our team. We strive for transparency and straightforward service, so it's concerning that this happened. I'd like to help resolve this issue; would you please reach out at your earliest convenience? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 05, 2024

Adeel S, at Lexus of Pembroke Pines, helped make our car buying a pleasure. Too often, there are high-pressure sales tactics that, for me, becomes very stressful. There was none of that with Adeel. More

by KARLASNUTRITION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience! We're delighted to hear that Adeel provided a stress-free car-buying process at Lexus of Pembroke Pines. Enjoy your pre-owned Toyota, and we appreciate the kind words about our dealership's ambiance as well!

July 05, 2024

My experience at Lexus of Pembroke Pines is always pleasurable. I receive prompt professional service. My service advisor (Jose Armaro) handles my service needs thoroughly . More

by manorwood13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
Jul 05, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose and the team at Lexus of Pembroke Pines consistently provide you with prompt and professional service. Thank you for sharing your positive experience!

July 05, 2024

Dealing with Pembrook Pines Lexus has been great. Staff is focused on getting your needs addressed and on your way in a reasonable time. Patrick has always delivered on his promises and at times has More

by CMROSEN2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Patrick and the team at Lexus of Pembroke Pines provided attentive and honest service. We appreciate your support!

July 05, 2024

Financista Osniel crespo el vendedor los mejores se los recomiendo llámenlos 😄😄😄🏆🏆🏆🏆🏆🏆 tesla 2022 mode 3 More

by DAYROBLANCHET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Lexus of Pembroke Pines responded

Gracias por la recomendación, Dayro! Nos alegra saber que Osniel y el equipo de Lexus of Pembroke Pines brindaron un excelente servicio. Disfruta su Tesla 2022 Model 3!

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